28 Feb Success Story – Tanya Lawrence
Tanya is the Co-Founder of Restore One Charity. Restore One works in rural Cambodia with people in poverty stricken villages. 18 months ago they opened their first primary school and have 250 children attending. In 2016, the goal is to open a high school! Tanya’s job is to assist in projects, manage volunteer trips and marketing.
What kind of presenting do you do at work?
I present to people in Australia about the charity and the benefits of donating.
What prompted you to study with Michelle?
Michelle and I met when I came to pick up toothbrushes for one of our hygiene programs. Michelle had been gifted thousands of toothbrushes and watches from the plantwear brand and she offered some of them to me, to take the people in Cambodia. When I met Michelle at her home, she asked me if I would like to do one of her classes to help convince people to support our brilliant organisation. I thought – “what do I have to lose?” (Except some nervousness!)
How did Michelle’s teaching change your attitude to presenting in business?
I have been more intentional about what I want and need for the charity. I have been using the 13-steps from Michelle’s training and I’ve been taking the time to build rapport with my stakeholders through the skill of pacing and leading that Michelle taught me.
In general, what positive outcomes have you achieved from improving your presentation skills?
I have just had a team of volunteers in Cambodia and I decided to use persuasive techniques on the last day – specifically to ask for them to further donate and support our work. It worked a treat and I’ll be sure to do that again with every group that travels with us to support us.
In what specific ways have your presentation skills improved since learning with Michelle?
I am more articulate and concise and I’m even more likely to get what I want when I ask for it.
What were your top three take aways from Michelle’s teachings?
1. ASK for what I need
2. Take the time to pace for rapport
3. POO to manage conflict (“no but’s in your POO!)