Challenger westpac National Australia Bank Yes OPTUS Dimension Data Holdings AUS TRADE VIVID WIRELESS Asteron JANSSEN CILAG CLAUDE NEON KPMG MERCK SHARP & DOHME ALPHAPHARN SCHERING-PLOUGH PTY LIMITED PEOPLE BANK CLINIQUE HOLOCENTRIC AUSTAR ESTEE LAUDE SUNCORP AMP RGA IAG RBC DEXIA ABBOTT AON WEIGHT WATCHERS WEDDERBURN TORCHMEDIA SUSTAIN SYDNEY PORTS ATA SOUTHERN CROSS AUSTEREO THE SUCCESS INSTITUTE BOC BORAL CALLDESIGN CHURCHILL EDUCATION CISCO COMPUWARE CPA CUNA MUTUAL GROUP DEAKIN DELTA ELECTRICITYDELTA DOW DYNO DYNO NOBEL ESSENTIAL ENERGY EOS EWAY GRAINCROP HARPERCOLLINS THE INSTITUTE OF CHARTERD ACCOUNTANTS IN AUSTRALIA IDS SCHEER IMPERICAL TOBAECO THE LAMINEX GROUP LEND LEASE LION MEDTRONIC MICROSOFT MOAENTUM SAFRAN PWC QUEENSLANSRAIL REVLON ROCHE RungePincockMinarco SANOFI SERVIER STOCKLAND TAFE AUSTRALIAN INDUSTRY TRADE COLLEGE TATA TERADATA ACTIVE MANAGEMENT BRAUN SHARING EXPERTISE APICS COMMONWEALTH BANK DENTAL CORPORATION BIST SECOND CAN TOO ABBVIE ACON AHA NSW AUSTRALIAN INSTITUTE OF MANAGEMENT CLUBSNSW ASSET PUBLIC RELATIONS WILEY AMWAY GOURMET FAIRFAX MEDIA THE JETSET TRAVELWORLD GROUP MULTIFORTE JULIAROSS ORION HEALTH OCTEC AXIOM FORENSICS BANK OF TOKYO- MITSUBISHI USJ SUELSMIEL PLUM HEATING & COOLING SLIDEMASTER ULTRACEUTICALS BAYER BURSTOWS COVER MORE TRAVEL INSURANCE BODY EUREKO

28 Feb Success Story – Tanya Lawrence

Tanya is the Co-Founder of Restore One Charity. Restore One works in rural Cambodia with people in poverty stricken villages. 18 months ago they opened their first primary school and have 250 children attending. In 2016, the goal is to open a high school! Tanya’s job is to assist in projects, manage volunteer trips and marketing.

What kind of presenting do you do at work?

I present to people in Australia about the charity and the benefits of donating.

What prompted you to study with Michelle?

Michelle and I met when I came to pick up toothbrushes for one of our hygiene programs. Michelle had been gifted thousands of toothbrushes and she offered some of them to me, to take the people in Cambodia.  When I met Michelle at her home, she asked me if I would like to do one of her classes to help convince people to support our brilliant organisation. I thought – “what do I have to lose?” (Except some nervousness!)

How did Michelle’s teaching change your attitude to presenting in business?

I have been more intentional about what I want and need for the charity. I have been using the 13-steps from Michelle’s training and I’ve been taking the time to build rapport with my stakeholders through the skill of pacing and leading that Michelle taught me.

In general, what positive outcomes have you achieved from improving your presentation skills?

I have just had a team of volunteers in Cambodia and I decided to use persuasive techniques on the last day – specifically to ask for them to further donate and support our work. It worked a treat and I’ll be sure to do that again with every group that travels with us to support us.

In what specific ways have your presentation skills improved since learning with Michelle?

I am more articulate and concise and I’m even more likely to get what I want when I ask for it.

What were your top three take aways from Michelle’s teachings?

1. ASK for what I need
2. Take the time to pace for rapport
3. POO to manage conflict (“no but’s in your POO!)