General information

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Michelle Bowden Pty Ltd  (hereinafter referred to as “we“ or data controller“) is a coaching, trainer, speaker and event host. This Privacy Policy governs the manner in which michellebowden.com.au collects, uses, maintains and discloses information collected from users (each, a “User”) and Clients (each, a “Client”) of michellebowden.com.au  This privacy policy applies to the Site, any and all products and services offered on michellebowden.com.au. For the purpose of this Site: the “User” shall be any person entered onto the Site, including subscribers to our database, and the “Client” shall be any person who has registered with the Site. The terms of these privacy policies apply to you whenever you access the content and / or service we provide, regardless of which device (computer, cell phone, tablet, TV, etc.) you use.

Data controller:

Michelle Bowden Pty Ltd
Legal entity code: ABN: 26 114 577 249
Registered office: PO Box 549, Crows Nest NSW 2065
E-mail: support@michellebowden.com.au

We hereby confirm that your personal data shall be collected in accordance with the requirements of the legal acts of Australia and the instructions of the controlling authorities. All reasonable technical and administrative measures shall be applied in order to protect your personal data from loss, unauthorised use and / or changes of data.

Persons under the age of 16 cannot provide any personal information through our site / social networking accounts. If you are a person below the age of 16, before submitting personal information, you must obtain the consent of your parents or other legal guardians.

The terms used in these rules are understood as defined in the General Data Protection Regulation No. 2016/679 (EU).

It is very important that you carefully read this privacy policy, because each time you visit this Site, you agree to the terms described herein. If you do not agree to these terms, please do not visit our Site, do not use our content and/or services.

How do we collect information about you?

Your personal data, e.g. any information about you that allows us to recognise you is collected in various ways:

• you may provide us with information directly (e.g. filling in a form, buying  tickets to an event);
• we may collect information automatically (e.g. when you access our website, social account, use our apps);
• we may acquire information from third parties and collect information about you from publicly available sources (e.g. through Facebook, LinkedIn, your company website or otherwise).

What information about you do we collect?

Registration: Your username, password and e-mail address when you sign-up for Michelle Bowden Enterprises training programs and/or products in our online shop.

User content: Texts, photos, vector and images in other formats, product files in any format you upload them on our site.

Paid account: If you choose to continue service with Michelle Bowden Pty Ltd via a paid account, we may collect the following personal data from you: credit card number, credit card expiration date, CVV number, billing address and postal code. You may, at your will, also provide your company name, company registration number, full billing address, and phone number. This information is used to verify credit card authenticity, and process payments as per your applicable service agreement. To perform services between us and Clients, Clients, and their end-customers, we share and process data consisting of payment information with 3rd party payment gateways such as PayPal, Braintree, Stripe and eWay.

Google Analytics: Michelle Bowden Pty Ltd is using Google Analytics to track standard user data on traffic sources, visitor behavior flow, audience overview. We may use your user ID to track specific behavior, however, it cannot be connected to other data we are collecting about the users.

Server logs and Cookies: When you access our services online, our web servers automatically create records of your visit. These records typically include IP-address, access times, the sites linked from, pages visited, the links and features used, the content viewed or requested, browser or application type, and other information of such kind. See also our Information on Cookies usage below.

For what purposes do we use information about you, and on what legal basis?

Subject to the above, information is processed for the following purposes:

• e-commerce, payments and other related services;
• to provide information, which was requested by you, related to the provision of services;
• for marketing purposes, e.g. to provide tailor-made advertisements and promotional content and to send reports about promotional activities, to evaluate and analyse market, customers, products and services (including collecting your opinion on products and services, organising customers/partners surveys, contests or promotional activities to the extent permitted by law);
• to find out how people use our online services in order to improve them and create new content, products, and services;
• to defend our interests in court or in other institution;

The legal basis for our use of information about you is one or several of the following:

• compliance with legal obligations to which we are subjects;
• performance of the contract with you;
• a legitimate business interest that is not overridden by interests you have to protect the information;
• in certain cases, your consent.

Who do we share your information with?

We may share information about you:

• With companies that provide services on our request.
• With payment gateways to process payments or receive payment information.
• With banks/companies that assist in payment transactions.
• With companies that help organize competitions/games/promotions.
• With other responsible selected business partners.
• With other third parties, where required or permitted by law, or is necessary to protect our legitimate interests.
• With other entities upon your consent.

Where might information about you be sent?

When using the information as described in this notice, information about you may be transferred either within or outside the country or territory where it was collected, including to a country or territory that may not have equivalent data protection standards. In such cases, we do our best to ensure the security of your personal data being transmitted.

How do we protect information about you?

We adopt effective and appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. However, keep in mind that while we are taking appropriate action to protect your information, no website, online transaction, computer system or wireless connection is completely safe.

How long will information about you be kept?

We will retain information about you for the period necessary to fulfil the purposes for which the information was collected. After that, we will delete it, unless applicable legal acts oblige us to store information for tax purposes, or data may be required for pre-trial investigation, but in any case, the retention period will be no more than 10 years. When this term expires, the data will be deleted in such a way that it cannot be restored.

What rights do you have?

The data subject whose data is processed by the data controller, depending on the situation, has these rights:

• to be informed about personal data being processed (right to be informed);
• to access personal data and get information about how personal data is being processed (right to access);
• to obtain from the controller the rectification of inaccurate personal data concerning data subject and have the right to have incomplete personal data completed (right to rectification);
• to erase personal data or suspend data processing activities (except storage) (right to erase and right to be “forgotten”);
• to require the data controller to restrict the processing of personal data for one of the legitimate reasons (right to restriction of processing);
• to transmit personal data to another controller (right to data portability);
• to object at any time to processing of personal data concerning data subject which is based on the performance of a task carried out in the public interest or for the purposes of the legitimate interests pursued by the controller or by a third party. In order for the controller to process personal data, he is responsible to prove that the processing is conducted for legitimate reasons and those reasons are beyond the interests of the data subject;
• lodge a complaint with the supervisory authority in your country.

We offer you easy ways to exercise these rights. You can do this by writing to us at support@michellebowden.com.au, or by using certain links at the bottom of the promotional content provided by us.

We may not give you the conditions for the implementation of the above mentioned rights, where in the cases provided by the law, it is necessary to ensure the prevention of crimes, offences of professional or ethical conduct, as well as to ensure the protection of the rights and freedoms of the data subject or other persons.

 

Cookies, signals and similar technologies

In this Privacy Policy we use the term “cookies” for cookies and other similar technologies, such as Pixel Tags, Web Beacons, clear GIFs, etc.

When you visit our Site, we want to provide content and features tailored to your needs. This requires cookies. Cookies are small items of information stored in your web browser. They help the data controller to recognize you as the previous visitor to a certain website save the history of your visit to the Site and adapt the content accordingly. Cookies also help ensure the smooth running of websites, allow us to monitor the duration, frequency of visits to websites and collect statistical information about the number of Site visitors. By analysing this data, we can improve our Site and make it more user-friendly for your use.

Final provisions

This Privacy Policy applies for this Site only. Users may find content on our Site that link to the sites and services of our Clients, partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

We have the discretion to update this Privacy Policy at any time. When we do, we will inform you about such changes and the most up-to-date version of this policy.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: support@michellebowden.com.au This Privacy Policy is subject to the Law of Australia.

This document was last updated on 24 May 2018