Telco

These testimonials are from a selection of Michelle Bowden’s clients in the information technology sector spanning 1999 to today. Enjoy!

“I loved everything! Michelle is undoubtedly the expert in this field and delivers an engaging, fun, intense course with extensive content in a compressed time frame all the while with a smile.”

Jason Turner

National Construction Manager, Ventia

Thanks Michelle – excellent workshop! I loved the very engaging, effective delivery of tools and structure to help improve our presentation skills and achieve desired outcomes. Simple life examples help understand how to apply the principles in life and work.”

Dajana Brocilo

Technical Shared Services Manager, Ventia

“Thank you SO much for a great couple of days. You are pure joy. Looking forward to putting all the amazing content into practice. I loved that the masterclass was practical, informative, engaging, and fun!”

Cat Anderson

Senior P&C Business Partner, Ventia

“I loved that the masterclass established and outlined a blueprint/formula for lifting my presentation skills to greater levels and improving business outcomes for Ventia.”

Chris Janssen

Operations Manager, Ventia

“Very well put together course. The language, flip-charts, and Q&A all come together to make the program 100% fulfil the target that is promised. Michelle is the heart and soul who inspires others to be the best version of themself. She runs a highly collaborative and effective 2 day session that leaves you confident and inspired to take your presentations to the next level. Well done Michelle, you are an absolute firecracker!”

Kristin Haynes

Head of Customer Experience, Vodafone

“It was so much more informative than I could have imagined. There is not a single skill taught that wouldn’t be useful - not only for presenting, also for any type of interaction. Absolutely amazing! I would never hesitate to heavily endorse Michelle and her program. It’s been an amazing experience.”

Troy Cleary

Marketing Coordinator, 1300 Australia

“This course has excellent content, delivery, handouts, examples and visual aides used to help the learning process, delivered in a trusted and caring environment. My experience has far exceeded my expectations as a result of Michelle's approach, unique and highly engaging style. All people in business looking to influence others and achieve better outcomes should allow themselves the time to learn a new technique and grow as a result of this program.”

Suzanne Maybury

Marketing Communications Manager, AlphaWest

“I love how much easier it is now to structure and prepare a presentation! Michelle is amazing and possibly the best in her industry! I have learnt so much over the course and will recommend to everyone.”

Luke Farrugia

Marketing Design Co-ordinator, 1300 Australia

“As GM of Sales, for one of Australia's largest Telecommunications companies, it was imperative that my senior managers and I had excellent presentation and communication skills to stay connected with staff and customers alike, while building credibility and influence to support the overall goals of the business. Michelle, not only delivered great content, she did so in a way where everyone gained a realistic and usable structure to deal with the smallest 1 on 1 situations, to delivering a presentation to 100+ audiences. The take away material and concepts have been used widely since with outstanding results. I would recommend Michelle Bowden to any organisation that is serious about having leaders that can capture the attention of, motivate and guide their audience to a desired outcome.”

Duncan Inkster

QLD & NZ Regional Manager, Arkadin

“Michelle is an engaging, inspiring and entertaining trainer who provided me with skills to engage and influence an audience. Her training course was terrific and I still refer to her “secret sauce” to ensure I pitch my message right to get the desired outcome. I highly recommend Michelle and find her enthusiasm and approach, second to none.”

Nikhil Kulkarni

Process Excellence Lead, nbnTM Australia

“Awesome, Awesome, Awesome. The masterclass is real and practical - very recommendable! I loved everything! It was well structured. I learnt lots and was able to practice learning's. The course is confronting but doesn't feel like it. I loved Michelle's style, charisma and affection for her participants and her desire to have every single person succeed."

Jackie Giles

Executive Manager, Vodafone

“Michelle, you are awesome! Your skills as a change agent are biblical! You made me laugh a lot with your joyful energy! Thanks for a memorable experience.” , SingTel Optus

Adam Wade comments on Michelle Bowden's Persuasive Presentation Skills training

(First name) (Last name)

Position, Name of Company

“Brilliant program. I was really engaged, challenged and inspired by Michelle. She completely targeted my requirements.”

Ian Ward

Product Manager, Billing & Reporting, Optus

“Fantastic program. Best training course I have ever attended. I loved that it was so practical, with techniques and skills that are transferable and I can actually use. The things I learnt were so easy to understand but I never would have thought of them. Michelle is so professional and entertaining it’s ultra impressive.”

Amy Thomas

Project Analyst, Optus

“The program was a life-changer for me. All the chaos in my head has cleared up. Presentations will now be enjoyable things to do. I love the sophistication and clearness of the masterclass. Michelle is an amazing trainer – very giving and knowledgable. She’s the best trainer, highly recommend.”

Elena Blake

Professional Services, Cognitec Systems Pty Ltd

“Michelle is a high class presenter and has an effective methodology of transforming staff from low confident presenters to well prepared, skilled and organised presenters along with self confidence building, all assisting and enhancing staff development.“

Jerry Teuma

Senior Program Manager, Telstra

“I loved that everything was so structured, so when it came to doing our own presentation it was so much easier. I would highly recommend to everyone! I really enjoyed it.”

Tori Perry

1300 Australia

“A very motivating program. Very thought evocative and insightful. I would recommend this program to any employee at any stage in their career. Michelle was an excellent presenter and every moment of the 2 days had meaning. She is very enthusiastic, insightful and experienced. The notes and added gifts are also very beneficial.”

Kate Ross

Marketing Communications Executive, Optus

“Michelle is an engaging and entertaining trainer who offers full attention to everyone. Michelle's methodology in better presentation and public speaking skills is invaluable. What I got out of her training is life changing.”

Ken Tse

Senior Consultant, Call Design North America

“Best training course ever – enormous benefit in my job. Michelle was a very professional presenter and delivered the content fantastically. I loved being taught how to structure and remove my Power Point presentation to deliver my key messages more effectively. I also loved learning how to engage with the audience and how to use Power Point slides better.”

Marc Collister

Position, Name of Company

“Fantastic Presenter! Great program. I loved learning about correct presentation techniques and learning about myself.”

Kamran Amini

Platform Owner, Optus

“Outstanding opportunity that I would highly recommend to anyone at any level. This program addressed the great majority of issues I had with presentation and communication.”

Nathan Dodds

Account Manager, Optus

“I was delighted to learn about 4Mat, I have a new take on presentations. I can pick and choose what I need. Very intense and tiring and it makes it worth it because we learnt a lot.”

Ankur Bhalotia

Pre-Sales and Technical Consultant, Cognitec Systems Pty Ltd

"I loved bringing the team together with time out of the day to day to focus on learning. Growing individual’s capability for the benefit of the individual not just the company. I will use the Persuasion Blueprint and the 5-Step Analysis upfront."

Brad Spencer

Director, Strategic Accounts, Optus

“The program was really thorough and I learned a lot which I will also be able to apply it in my everyday life. Michelle was very engaging, entertaining and knowledgeable. Although we covered a lot of content, Michelle made it easy to understand and absorb by using our right brain. The colours and pictures were helpful. I learned so much in a short amount of time.”

Tiffany Scardina

Optus

“A complete model that had so much more in it than I ever appreciated before. Delivered energetically by a very knowledgeable and experienced practitioner who cared about us, tailored to our needs with a commitment to ongoing support. I will use everything, starting with analysis, then redesigning my presentation, and honing delivery." , Director, ATO and Fed Govt Transformation, Optus

Dean Gillard

Clinical Educator, TGP

“Loved it! There are so many techniques which you can learn and implement in business presentations and also in your day-to-day activities.”

Ramesh Ramar

AUSTAR

“I will use every element of the masterclass – yes, 14 of them and the rest. I loved the delivery, structure and the way you connect with everyone of us."

Lou Giannis

Account Manager, Optus

“Michelle is the most engaging and valuable coach I have ever had the pleasure of working with. Using the skillsets her course provides enabled me to handle difficult clients, present more effectively and obtain promotions. I would encourage anyone and everyone to seize any opportunity to work with Michelle. It is the best investment you can make in you!”

Ian Ward

Product Manager - Billing Reporting, Optus

“The course was challenging, enlightening and a benefit that I will utilise forever. Thank you Michelle for all your support and education. I loved the information and content. Michelle gave me confidence.”

Leisa Dempsey

AUSTAR

“This program had good content and an interesting psychological underpinning to the material. Michelle is a funny and warm presenter. I enjoyed learning simple to apply techniques that I can use in everyday situations or presentations.”

Anton Jukic

Position, Name of Company

“Thank you! The course was energising, useful and challenging! It was different to any course I've ever done. It was great fun and I feel it will improve me. I found the course engaging, energetic and insightful.” Andrew Ronfeldt, Vodafone

Andrew Ronfeldt,

AUSTAR

“Excellent training course. Michelle was very knowledgeable about the subject and very enthusiastic. It was logically presented and provided great training techniques and tools for presentations and other activities.” ,

Paul Mill

AUSTAR

“Michelle ran a Persuasive Presentations Course for me and my team at Vodafone. It was an intense, exhilarating, well structured, insightful and great fun. Michelle is an absolute delight to work with. She was able to tailor her feedback to each individual and help us all to step outside our comfort zone and try something different. It doesn't matter how polished you think you are with presenting, Michelle will be able to help you be even better. I have verbally passed on Michelle's details to many colleagues and have no hesitation in recommending her work.”

Jacqueline (Jackie) Giles

Commercial Director, NSW Telco Authority

“Michelle is very enthusiastic, entertaining and passionate about what she does. She can transform us to her desired state. She's able to explain the psychological aspects too which really benefited me in understanding her concept. The course gave me a clear picture of what presentation is all about and how to communicate effectively. The techniques used were great and they taught me how to design, structure and execute my presentation better. I can already see that I have improved. Thank you!”

Karen Lauw

Senior Digital Analyst, Optus

“Very well presented template to apply to future presentations or even for use within your personal life. Michelle has a great balance between fun and silly with professional and focused.”

Shannon Pickens

Enterprise Information and /datat Manager, AUSTAR

“I loved Michelle Bowden. She was a perfect fit to train and present the program as she used the course topics within her own course which allowed me to understand them and how to implement these learning's into my own environment whether personal or work.”

Marie Viray

Optus

“I loved that I was made aware of a lot of things which I hadn’t even given a thought to! It was a fabulous experience and the learning curve was very steep. It was an engaging course and Michelle made sure we applied it immediately, which in my opinion makes her an inspiring educator. Her framework is absolutely brilliant!”

Shashank Shankarnarayana

Optus

“I loved it and felt Michelle has given me tools I will use for life. Thanks! I loved feeling confident at the end of the course that I delivered an exciting presentation and that I can continue to deliver them.”

Kym DeGroot

AUSTAR

“I would definitely recommend this to others. It was very helpful and I got a lot of confidence out of it. The course was challenging but never felt impossible to achieve. The breaking down of stageswas very helpful”

David Stephenson

Systems Analyst, Optus

“Wonderful program. I am really glad I attended! I found it extremely educational. I learnt so much. Michelle is a fantastic teacher. I will definitely be using the skills I have learnt in my position at AUSTAR.”

Kate Porter

AUSTAR

“These were two very good days which will have a significant impact on my work. The program was very practical "how" while it also explained the "why". The material supplied will help me apply the methods and tools and help me avoid forgetting them.”

Chris Harris

Regional Manager, Optus

“Michelle is an inspiring, professional presenter and great trainer - probably the best I've ever experienced. I loved the new and exciting content and techniques. It was not just theory but practical reinforcement throughout the 2 days.”

Lisa Kelly

National Regulatory and Community, Optus

“This is the 1st course I ever found myself fully 100% participating in and I enjoyed myself throughout the course, right to the end. Michelle is truly fantastic! I loved the presentation techniques, learning how to prepare presentation methods and 13 steps. Michelle is so energetic, passionate and genuine. I really liked the quality of the course.”

Binh Nguyen

Senior Technical Specialist, Optus

“Michelle is a wonderful presenter. She set a great pace and had great control of the group and good time skills with keeping on track and time. I have enjoyed the challenge of the course. I loved the high energy, alternative thinking about presenting, and the folder of knowledge had a great lay out. The DVD is fantastic. I'm normally not great with participation, however I got up and into groups - it was seamless and less stressful.”

Tarina Earle

Performance Improvement Specialist, optus

“Great course!!! This course has changed the way I think (2nd position). I loved learning the 2nd position, pace, pace, pace lead (the dance/song) and 4Mat for email and presentations.”

Leon D’Sylva

Workplace Services Technology Release Manager, Optus

“Thank you! You Rock Michelle! This program was bloody awesome. I loved the sheer volume of content/activity/advice and tips that we now have to draw upon as well as being personally challenged and developed. We learnt so much over the two days. I enjoyed Michelle's enthusiastic style, energy and amazing facilitation skills as well as her genuine and down to earth nature.”

Mark Hull

National Manager, Mobile Network Deployment PMO, Optus

“Excellent content and information. This was presented in a fun way that kept me motivated all day. This program showed me how much goes into being a good presenter. I loved the energy and enthusiasm of Michelle. All the content was relevant to my role and I look forward to trying to implement them in my day to day role.”

Ann Matich

Business Analyst, Optus

“By far the only two day course which has taught me so much to improve my skills. I loved everything, from the content, to structure, to set up and all the way to our facilitator Michelle. It has been a lovely two day program.”

Vishnu Bhatia

Denior Digital Producer, Optus

“I loved it Michelle! I loved that it was a very practical program and builds confidence when presenting. You were a very energetic presenter and I learned a lot of new skills that I will use in my role.”

Angela Haysom

Service Delivery Manager, Optus

“Outstanding! I learnt so much. I loved that the tools were applicable and I expect will be very useful. Very interactive with heaps of info, DVDs, notes etc."

Clyde King

Optus

“Thoroughly recommend this program to anyone who is interested in becoming a better presenter in all facets of their lives. I loved the use of the 13 steps, and in particular the 4Mat structure for presenting. Also, the different tools available to present such as flip-charts, body gestures and Power Point.”

Eric Kostas

Senior Client Delivery Director, Optus

“Fantastic. The energy in the room was great. The hard work was worth it. I loved the structure provided – results in me knowing how and where to start. I feel confident in using the techniques and whilst I will still have nerves or “funny tummy” I don’t mind. If I wasn’t nervous it means I don’t care about what I am presenting.”

Rachel Burke

Contracts Specialist, Optus

“Highly recommended and applicable. Love it! I loved the whole lot. It just opened my eyes that there is more to standing up in front of an audience to deliver a presentation. You need to prepare, rehearse, set rapport and engage before you even attempt to deliver the message.”

Marites Abarra

Optus

“One of the best programs I have done and I will recommend that everyone do it. Michelle explained well, encouraged me and made me feel confident about myself as a presenter. The techniques are really awesome, the literature, the class environment and presentation by the trainer was one of the best.”

Arun Samuel

Optus

“Very good! Learnt a lot! One of the best courses I’ve attended. I loved the facilitator and her teaching skills, the course structure and the practice.”

Nishantha Rajapakshe

Principal Technical Specialist, Optus

“Fantastic course and great presenter. I loved that it was a very practical course. The techniques learnt from the course could be applied to work and day to day life. There was a lot of interacting between everyone and we could learn from each other.”

Sharon Lu

Optus

“I loved the content. The facilitator has done a fantastic job in educating us of all the different techniques to use during presentations. Michelle is sincere about the students benefiting from the course and it has been a pleasure doing the course with Michelle.”

Hassan Chebli

Optus

“This program rocks! It taught me to love my guts! The facilitator has a lot of knowledge in presentation skills. This is really a challenging course and there isn't a dull moment. The materials including DVD's are useful even after the course and I can continue to enhance my communication and presentation skills.” Maria Torres, Optus

Maria Torres

Quality Assurance Test Lead, Optus

“Very motivating and I learned a lot. Michelle is a great teacher and I had fun listening, learning and putting the presentation skills into practice in my daily life. The pace is good and the homework makes us think and prepare. The learning techniques will stay in my head. Thanks!

Cynthia Chung

Change Specialist, Optus

“One of the best training courses. I loved the second day exercise. You learn more when you actually do it and receive feedback on your performance.”

Ketan Deshpande

Technical Specialist, Optus

“Fantastic! I loved the techniques for presenting – flow of 13 steps.”

Jasmine de Leon

Commercial Operations Analyst, Optus

“Thank you very much Michelle for sharing your knowledge and skills! I loved the very friendly atmosphere. The course was very well structured, always informative and genuine. It makes you be passionate about doing presentations.”

Olga Chizhova

Network Engineer, Optus

“Fantastic! Such a boost to my confidence. I loved the techniques, the presenter the material and the energy.”

Harshen Parikh

Technical Project Manager, Cyber Security, Optus

“One of the best courses I have been to. Very engaging and inspiring. The techniques covered in the course are very useful for both work and personal life.”

Sourmack Darbouy

Senior Technical Specialist, Optus

Thought provoking, intellectual and insightful learning session for all levels of our management.

Fiona Cottrell

Human Resources Director, AUSTAR

“Thank you!! Fantastic. What I have learnt will help me. I loved learning how to be prepare, present and engage an audience; how to engage the audience with use of eyes and head etc; how to have minimal use of Power Point.” Optus

Dirk Goettlicher,

Manager, Fulfillment Operations, Optus

“Excellent challenging course. I loved Michelle's enthusiasm in teaching the program. The tips and tricks to apply not just to presentation but also to small group meetings and one on one meetings. I liked the ability to present to the group to receive feedback. The course was taught in an easy, digestible format for a short time. It was tiring but well worth the time invested.”

Kelly Pullin

Senior Market Researcher, Optus

“This is a fantastic program and I am looking forward to applying the skills that I have learnt today. It is a very engaging program and offers a lot of advice and skills in presentation. Michelle is a great teacher with tones of experience in presentation & communication.”

Kang Lee

Senior Producer, Optus

“The course content provided fantastic information and help. Michelle was kind and cared about us achieving our individual targets. The structure of the course helped all attendees follow at their own pace. All course attendees came from all areas of the business with different skill sets and backgrounds.”

Danny Romeo

Consumer Marketing Executive, Optus

“Michelle is one of the best presenters I have come across and her personally designed course makes total sense and empowers her students to be their best. I loved everything about the course. Presenting used to seem so difficult, but after this course it seems to be a much easier thing to do. Lots of new skills were learnt. I like the ‘no desks’ thing.”

Robert Barbanti

Technical Delivery Manager, Optus

“Excellent. Excellent presenter - Michelle was a wealth of knowledge. I loved the structure, content and the way it was presented by Michelle. I would love to use this in my day to day work.”

Veena Kesari

Service delivery Manager, Optus

“Great program - it flew! The time allocated was great (although another night to practice the presentation would be a bonus!) Michelle is an inspiration and has a great smile! I loved all the techniques and tips learnt as well as the structure and I found storyboarding really helpful. Overall I feel more confident after getting up and presenting and will feel even more confident the more I practice.”

Debra McArthur

Optus

“Enjoyable and valuable. I hope to carry it with me to any job and role. All the techniques really came together and the value of the 13 Steps is obvious now. Michelle is a charismatic presenter who drew me in.”

Veronica Forster

Senior Knowledge Analyst, Optus

“All your awards and recognition are well deserved Michelle. What I loved about his fabulous program is what scared the living daylights out of me. Being put into a safe and supportive environment and having buttons pushed and being allowed to make mistakes

Kathleen Kennedy

Release Manager, Optus

“Excellent training! I enjoyed every part of it. I love Michelle's attitude and energy, passion and commitment to this training. There was a lot of involvement and activities to practice our presentation.”

Venesa Chea

Commercial Analyst, Optus

“I highly recommend this program to GM's and Directors. It cuts through all the BS not needed and makes presenting fun. I loved the introduction of the 13-step process to preparing presentations and the knowledge that it's OK to use hands in public speaking. I also enjoyed pacing, truisms and 4Mat they are all great.”

Ezio Lattanzio

Optus

“It is with great pleasure that I recommend you work with Michelle Bowden. She's a presentation skills expert with a focus on creating clear and persuasive messages that influence an audience to your way of thinking. It's years since I completed Michelle's Influential Presentation Skills program yet I still have a scan of her key models as my desktop background on my computer because the models are applicable to every day of my life. It's definitely worth the investment to attend her program as soon as possible.”

Suresh Naipal

Solutions Consultant, Optus

“Thank you! Please keep doing great work. You change lives. I loved Michelle's enthusiasm and energy. I felt engaged the whole time and that I have learnt so much from her. She is inspiring and approachable. I am more confident not only in giving presentations but also in life in general.”

Sandra Clark

Optus

“This will be very helpful in my career throughout Optus and beyond. I loved learning new skills that can be applied to all communication. It was a fun way of learning about myself.”

James Shin

Corporate Finance Analyst, Optus

“It was a fun and exciting program. Before the program I did not know why we had to spend 2 days for training like this, but now I do. I loved the feedback after doing my presentation so I know what to work on. It was very fun and interesting.”

Daniel Soo

Production Support Analyst, Optus

“Michelle certainly shows her experience in this area. She delivers the material in an amazing format. The participants find themselves so engaged that you can't but help learn from this. This course takes the world's greatest fear and teaches us how if we apply these structured techniques we can all do this. We can do it confidently and we have so many tools now that we can repeat it.”

Tym Norman

Business Analyst Manager, Optus

“Michelle was engaged to coach SingTel Optus staff on giving Presentations. I was one of the many lucky staff who were trained by Michelle on the skills of influential presentation in 2011. Michelle's energy as a presenter and trainer was great and we all enjoyed her course immensely. Michelle's course structure and content provided me with life-long techniques and strategies to deliver my message in a way that are entertaining, pursuasive and influential. More importantly, Michelle insights into people's lack of confidence in public speaking and her guidance/feedback helped change and improve the way we speak and think about ourselves when we do public speaking. Michelle's guidance/feedback for me transformed my skill, from the shy scared presenter who read from notes, to the person today who enjoys presenting in front of anyone. I am happy to say I confidently presented to a very large forum (300+) a number of times and was very proud of the success.”

Jean Atkinson

Manager, Integration Services, RBA

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