Building, Construction, Property & Real Estate

Michelle Bowden has worked with Building, Construction, Property & Real Estate clients for more than 27 years. These reviews and testimonials highlight the impact of her presentation skills training.

Weir Minerals legends participate in Michelle Bowden's Persuasive Presentation Skills Training in 2023

These testimonials are from a selection of Michelle Bowden’s clients in the Building, Construction, Property & Real Estate industries spanning 1999 to today. They include feedback from leaders, executives, subject matter experts and teams who have attended Michelle’s presentation skills training. Enjoy!

“Money well spent – absolute value. Our people are our biggest and most valuable asset and now they can all be more persuasive when presenting. I loved the energy in the delivery and professional approach. There was so much content and all good stuff that’s relevant to any kind of presenting”.
Jason Voigt comments on Michelle Bowden's Persuasive Presentation Skills training
Jason Voigt
Project Manager, Lend Lease
“Michelle Bowden is an expert in Communicating with a Capital C - Constructive, Creative and Compelling. Then take this expertise and blend it with superior instructional design, a highly engaging trainer, and a splattering of humour, and the result was - a true “Masterclass”. Our operational managers came away with an arsenal of practical steps, models and techniques to improve their persuasive presenting and pitching. Thanks Michelle, you nailed our learning objectives!”
Carolyn Shaw's Success Story after Presentation Skills Training with Michelle Bowden. Stand out for all the right reasons at work!
Carolyn Shaw
Talent Management, JELD-WEN
“What an excellent program! I loved Michelle’s energy, the content of the program and how interactive it all was. Thank you, I learnt more than I expected to.”
Steven Cameron comments on Michelle Bowden's Persuasive Presentation Skills training
Steven Cameron
General Manager, Trend Fenestra (NSW)
“I loved that it was interactive, and flexible (Michelle asked us and changed her program and structure). I also loved the info and notes to take away. I learnt a lot to take to the next meeting. I also learnt the importance of good structure to a speech, and the results it can deliver.”
Jessica Marinic comments on Michelle Bowden's Persuasive Presentation Skills training
Jessica Marinic
Design Manager, Intermain
“An outstanding facilitator, teacher, coach! I loved the energy in the room and getting to learn together. Lots of fun! I will use the 13-step process for pressos and comms. I will use the Storyboarding and 4Mat and a new tip every week.”,
Damian Pedreschi comments on Michelle Bowden's Persuasive Presentation Skills training
Damian Pedreschi
EGM New Zealand, Ventia
“I loved the interaction and opportunity to ‘practice’ throughout the course and the clear layout of blueprint – easy to follow. The environment is friendly, vibrant and inclusive which aids learning (well guided by Michelle!) I will use the Persuasion Blueprint! Then I will reference my notes and the online ideas. Using the methods in everyday – emails, meetings will help to use the Persuasion Blueprint all the time."
Alexandra Ceccato comments on Michelle Bowden's Persuasive Presentation Skills training
Alexandra Ceccato
Fire Safety Engineer/Consultant, Omnii
“Such a fantastic 2-days that will help me well into the future. This program has really helped me present, even in the moment, on content that I may, or may not feel completely across with confidence. I love that I now have the skills to implement planning and structure to my presentations and meetings and can present an effective communication. This program has helped with my confidence levels all the way from planning to presenting.”
Kimberley Lawrence comments on Michelle Bowden's Persuasive Presentation Skills training
Kimberley Lawrence
People & Culture Project Manager, Built
"Your training has made a big difference to our business. Quite simply, we are closing more deals!"
Joe Fusca
Managing Director, Graphite Projects
Built legends participate in Michelle Bowden's presentation skills training October 2022
“I loved Michelle’s energy and the structure of the program/techniques. Intense and enjoyable – well done!”
Ed Singleton comments on Michelle Bowden's Persuasive Presentation Skills training
Ed Singleton
Managing Director, MPA
“This program has taught me invaluable skills on how to present to internal and external stakeholders in an engaging and persuading manner. Life changing – and should be taught to all employees. Michelle is inspiring, engaging, professional and entertaining. Thank you for helping me change and improve one of my most important skills.”
Claire Alexander
Lend Lease
“Best 2 days of training ever!! Michelle is brilliant, engaging, and full of great advice and knowledge. I am grateful for the opportunity to attend the workshop. I’ve gained invaluable skills. I will use the 4Mat, POO, 13 steps, and resources. Brilliant!”
Trish Gercovitch comments on Michelle Bowden's Persuasive Presentation Skills training
Trish Gercovitch
Operations Contract Manager, Ventia
“I had the pleasure of being trained by Michelle in her Presentation Skills course. Michelle is very passionate, creative, fun and results oriented in her training. She personally cares about her students and is an expert in her field. I highly recommend Michelle to anyone or organisation that wishes to improve and invest in their employees.”
Cindy Greeratiyuth comments on Michelle Bowden's Persuasive Presentation Skills training
Cindy Greeratiyuth
Senior Customer Experience Executive, Site1001
“I loved Michelle’s energy and expertise, that it was interactive all the way through with each other, the practical tips and realistic feedback and the honesty. The group of 10 really works well and I thoroughly enjoyed interacting with everyone.”
Sue Duong comments on Michelle Bowden's Persuasive Presentation Skills training
Sue Duong
Toga
“I loved the open, honest and incredibly innovative approach and content. I am blown away by the tools I have been given. I will never forget the past two days … just amazing!”
Bram O’Keefe comments on Michelle Bowden's Persuasive Presentation Skills training
Bram O’Keefe
Group General Manager. JELD-WEN
“I loved that it was raw and confronting internally. Very engaging presenter. Very satisfying. I will be engaging with my team and recommending this course!”
Mark Roderick comments on Michelle Bowden's Persuasive Presentation Skills training
Mark Roderick
General Manager, Underground Downer Group
“I loved the really practical toolkit for how to implement learnings in the real world and Michelle made it fun and interesting. An excellent course – very glad to have had the opportunity to do it. It will have an impact immediately and moving into the future.”
David Campbell comments on Michelle Bowden's Persuasive Presentation Skills training
David Campbell,
New Business Manager, Built
“Michelle was energetic and able to tailor to the whole team and isolated the important tools and theory to focus on. I loved the organised approach, mix of practical and theory, customer-centric outcome focus and that it is actionable.”
Chris Spencer
RealEstate.com
“Beyond my expectations! So excited to put it all into action. I loved everything, including Michelle and all the lovely people in the course.”
Martin Schiodtz comments on Michelle Bowden's Persuasive Presentation Skills training
Martin Schiodtz
Metro Property Development
“I loved Michelle’s passion and energy to impart knowledge to her students and her genuine desire to see each attendee improve. The format and fun approach to learning was captivating and motivating. Only constructive feedback. Need more people in the world to participate!”
Dean Williamsen comments on Michelle Bowden's Persuasive Presentation Skills training
Dean Willemsen
Managing Director, DNW Group
Brilliant! I loved the energy and passion of the presenter. Really made the day enjoyable and memorable.
Katie Jakovcevic comments on Michelle Bowden's Persuasive Presentation Skills training
Katie Jakovcevic
Marketing Manager, Stulz
“The program removed a lot of my concerns about public speaking. I relaxed more and felt I could deliver better presentations in the future with less work, just more productive work. Great, engaging, entertaining presentation style. Not confrontational.”
Nick Gaudry comments on Michelle Bowden's Persuasive Presentation Skills training
Nick Gaudry
Managing Director, Probuild
“I loved the structure, pushing past my comfort zone and the tips and tricks to enable understanding of people. Keep delivering success!”
Ben Freeth comments on Michelle Bowden's Persuasive Presentation Skills training
Ben Freeth
Stockland
“I loved that it was interactive, engaging, focused on breaking bad habits, was very useful, had a small format and no PowerPoint. Very good.”
Jamie Fini comments on Michelle Bowden's Persuasive Presentation Skills training
Jamie Fini
Managing Director, FJM Property
“A very worthwhile program. Michelle is great and makes everyone feel comfortable. This extends beyond presentations. We learnt life skills. Lots of tips and ‘presents’. More people at CSR should do this extremely polished course.”
Bruce Foxall
Position, Name of Company
Ventia staff participating in Michelle Bowden's presentation skills training 2024
“It was extremely engaging. I loved that it wasn’t a stock standard course of role-plays and uncomfortable situations. Michelle armed us with the framework and knowledge to feel confident and excited about presenting. It was fantastic and I feel very lucky to have had the opportunity to participate. I will without a doubt have a lifelong lesson.”
Charlotte Airey comments on Michelle Bowden's Persuasive Presentation Skills training
Charlotte Airey
Stockland
“The course was excellent! Engaging. Interactive. Fun. I loved that it was informative – a lot of content but well paced and presented. I wasn’t sure what to expect and was worried about it (not overly comfortable presenting). It put me out of my comfort zone but in a manner that was fun.”
Peter Randell comments on Michelle Bowden's Persuasive Presentation Skills training
Peter Randell
Construction Director, Built
“What an engaging, fast moving (but not too fast) program! I feel mentally stronger; I understand myself better and I now understand others more. So worth it!”
Rob Hardy comments on Michelle Bowden's Persuasive Presentation Skills training
Rob Hardy
Sales Manager Vic/Tas, Corinthian Doors (VIC)
"I have done many speaking engagements and thought myself a pretty good speaker. After spending three days with Michelle and reading her books my public speaking has improved immensely. I am now more confident and have used her skills and tips and the results have paid off. I recommend anyone who wants to improve their public speaking to contact Michelle.”
Grazi Lisciotto comments on Michelle Bowden's Persuasive Presentation Skills training
Grazi Lisciotto
East Manager, Air Roofing
“This was excellent! Had my full attention the whole time. The structure was great. Michelle was very experienced and engaged with everyone.”
Kelvin Ling comments on Michelle Bowden's Persuasive Presentation Skills training
Kelvin Ling
General Manager, Breezway Malaysia
“The content and learning was amazing! I thoroughly enjoyed the 2 days - I got a lot out of it. I learnt so many practical skills from this course that I will implement to improve my workplace interactions. Love, love, loved it!”
Vanessa Buhagiar comments on Michelle Bowden's Persuasive Presentation Skills training
Vanessa Buhagiar
Project Functional Lead, CSR
“This was fantastic and greatly informative. I was delighted to learn all of the content that will help me be a better presenter in the future. I loved the light hearted vibe in the room.”
Sam Collits comments on Michelle Bowden's Persuasive Presentation Skills training
Sam Collits
Business Development Manager , Kolder North Coast (NSW)
“Such an amazing and transformational Masterclass. The templates and resources provided are amazing. I loved the challenge to overcome my speaking fears. Just an overall amazing program!”
Michael Torcasio comments on Michelle Bowden's Persuasive Presentation Skills training
Michael Torcasio
National Commercial Manager, A&L Windows (VIC)
“Just Brilliant! The best 2-day course I have ever attended and Michelle you are outstanding at your craft – Thank you so much. I loved the design of the 2 days meant not only did we learn the techniques and concepts, we were able to build our presentation, practice it and gain invaluable feedback. More than I had hoped for.”
Caroline Bolderston comments on Michelle Bowden's Persuasive Presentation Skills training
Caroline Bolderston
Coach & Trainer, Belle Property
“I loved that there were multiple angles, approaches, and information that I never would have imagined were required for good presentation skills. An awesome and highly recommended program.”
Ben Dwyer
Estimating Manager, MPA
“Best program I have been on. Loved it and learnt heaps! It is very practical and very inclusive. Thank you Michelle!”
Michel Semaan, Operations Manager and 2 ICOperations Manager and 2 IC Regency (A JELD-WEN Company)
Michel Semaan
Plant Manager, Re.Group
"I have had the pleasure of not only engaging Michelle to deliver Presentation and Communication Skills training to various professional employees and managers across our organisation over many years, I have also enjoyed the benefit of having attended Michelle's program. A testament to how great Michelle is in this field, is that we've continued to engage her to deliver programs in our organisation for at least 10 years if not more. Michelle is passionate, enthusiastic and engaged. She has great tips, tools and techniques that can help anyone at any level improve their communication and presentation. She commits her full self to her content and is an expert in her field. She demonstrates that she truly cares about the people attending her courses and has a personal desire to see them succeed in their endeavours to develop and improve their skills. I am delighted to say that I know Michelle (she is such a pleasure to know) and delighted to say that she has helped me improve my skills as a result of having attended her program. I would not hesitate in recommending Michelle to any organisation or individual needing to develop or improve their communication and presentation skills.”
Nicole Issaakidis
HR Director, CBRE
“I loved the expert trainer who is passionate and energetic; the pace; that it was interactive and not boring. Excellent!”
Dee Gunning comments on Michelle Bowden's Persuasive Presentation Skills training
Dee Gunning
Head of People & Culture, Built
“I loved the expert trainer who is passionate and energetic; the pace; that it was interactive and not boring. Excellent!” Dee Gunning, Built
Odette Patrick comments on Michelle Bowden's Persuasive Presentation Skills training
Odette Patrick
Project Manager, Graphite Projects Pty Ltd
“This program is great value! I loved learning how to structure something that was previously rather arbitrary and self-taught and how to improve on this personal weakness.”
Julian Plante comments on Michelle Bowden's Persuasive Presentation Skills training
Julian Plante
General Manager NSW/ACT, Aneeta Window Systems (NSW)
“I loved Michelle’s energy – entertaining. I also loved the flow, the practical examples, tips and tricks. It was different to what I thought it would be. Free script checks is great value add for customer. I will use all of the materials and better connect with my audience.”
Victoria Maru comments on Michelle Bowden's Persuasive Presentation Skills training
Victoria Maru
Group Financial Controller, Ventia
“I loved that Michelle did not make the 2 days hard. The training was engaging from start to finish. It was a great learning environment with lots of energy. I clearly learnt a lot of information in a short time and came away with valuable tools. I think it would be beneficial for the people who have attended to have the senior people in the business attend to support the learning of the masterclass.” , Project Manager, Built
Anthony Ho comments on Michelle Bowden's Persuasive Presentation Skills training
Anthony Ho
Position, Name of Company
“I highly recommend the program. I have learnt a lot and will certainly take the framework into my future presentation preparation. I loved the simplicity of the delivery; the clear information; and the appropriate documentation to complete and extend the understanding.”
Jason Moore comments on Michelle Bowden's Persuasive Presentation Skills training
Jason Moore
Construction Manager, Built
“So much information, but structured in a way that it would be hard work not to take it all in. I loved it and look forward to changing the way I approach not only my future presentations, as well as my interactions with other people in my professional and personal life.”
Kelly McIntyre comments on Michelle Bowden's Persuasive Presentation Skills training
Kelly McIntyre
Project Manager, Bujilt
“Michelle was fabulous! Great energy; down to earth concept and speech. I loved the high volume of content married with refreshing sense of humour, delivery. I learnt heaps. I will use so much from the masterclass – 4Mat, structure, Persuasion Blueprint, and a new dance!”
Julie Bullock
Senior Finance Manager, Ventia
Ventia legends participate in Michelle Bowden's presentation skills training 2024
Ventia team members celebrating at the end of presentation skills training with Michelle Bowden
Weir Minerals team in Michelle Bowden's presentation skills training
"The masterclass was very in depth and influential which will help me to become a more confident presenter. I loved Michelle’s positive energy and passion for teaching. I will use the POO method to resolve both personal and work conflicts and use the voice and relaxation method to become more confident before presentation and meetings.”
Joshua Rotundo
Project Coordinator, Graphite Projects Pty Ltd
“I loved that it not only gave lots of new information that will be beneficial to apply in all aspects of my work, but also the tools and the framework to implement it. It was fun, practical, challenging and most importantly - relevant! Thank you! I can’t wait to see the improvements we will all see from attending. Bring the BOLT in for a session!”
April Shields
National Bid Manager, Built
Built team members in Michelle Bowden's Presentation Skills Training 2022
“Brilliant! I loved the way all the bits were brought together in a logical, easy to follow structure.”
Paul Andreatta comments on Michelle Bowden's Persuasive Presentation Skills training
Paul Andreatta
Workplace Director, MPA
“I loved the exceptional trainer; that it was fun; that we learnt a lot with good strategies on preparing for a presentation; and the great structure and involvement. Love Michelle! Always engaged/never boring. Michelle, I must commend you on an exceptional course.”
Vlad Baltovski comments on Michelle Bowden's Persuasive Presentation Skills training
Vlad Baltovski
Commercial Manager, Parkview
“I loved Michelle’s enthusiasm and positive energy. Really an eye opener on ways that I could improve my presentation and communication skills. Fantastic, great and fun learning environment. Definitely 100% recommend!"

John Yoo
Project Coordinator, Graphite Projects Pty Ltd
“Michelle is energetic and a fantastic teacher. The course helped me to gain confidence in my own ability to craft an engaging presentation using the steps and tips throughout the 2 days. Engaging, stimulating, and made me realise planning is so important.”
Melanie Hopgood-Bould comments on Michelle Bowden's Persuasive Presentation Skills training
Melanie Hopgood-Bould
National Marketing Manager, The GPT Group
“The energy and delivery was brilliant! Very informative and excellent structure.”
Travis Peller
Area Sales Manager Vic, Chamberlain Group
“We learnt very important techniques on how to present. With learning anything new it can be lost just as fast and the good news is that Michelle has created an interactive program that allows you to learn and retain 100% of what has been taught. No smoking mirrors with this lady! Michelle’s helps improve communications in our industry, lives and has a positive impact on everyone around us. More importantly her training positively impacts our company’s growth and market share.”
Sergio Rojas comments on Michelle Bowden's Persuasive Presentation Skills training
Sergio Rojas
Senior Project Engineer, CPB Contractors
“Amazing training! I loved the practical information that will move my presentation style forward - delivered in a way that is easy to understand and put into practice. I will use everything.”
Paula Johanson comments on Michelle Bowden's Persuasive Presentation Skills training
Paula Johanson
SHEQ Manager NZ – Telco, Ventia
“I loved everything! Michelle is fantastic.I never felt bored once during the two days. I feel much more confident about how to approach so many upcoming tasks. Highly recommended. I loved the takeaway presents and knowledge.”
Ramsay Horton comments on Michelle Bowden's Persuasive Presentation Skills training
Ramsay Horton
Head of Innovation, Built
“I loved the framework and clues! Very good! Thank you!”
Mick Fabar
Mick Fabar
Managing Director, Green Homes Australia
“Best program of its kind that I have been on which will be game changing and an asset in my new role. I loved the great structure and content. It was a very engaging program with a passionate and positive instructor which gives great credibility to the course.”
Dennis Biasotto comments on Michelle Bowden's Persuasive Presentation Skills training
Dennis Biasotto
Continuous Improvement Manager, The Laminex Group
“Great couple of days thank you Michelle. You do excellent work and this team was fun. I loved that the masterclass was fast, full, and fun. I will use the structure and the tricks. Most presenting that I do needs to be quick, so this is good.”
Jonathon Doggett comments on Michelle Bowden's Persuasive Presentation Skills training
Jonathon Doggett
GM Transport Operations NZ, Ventia
“A challenging program that I have learnt so much from in such a short amount of time. I was really impressed by Michelle’s knowledge, passion and ability to teach presentation skills. Very clear content delivered with passion. I loved that it was broken down into easy steps and was easy to learn – not so easy to implement on the day! Michelle’s passion was infectious.”
Steve Poole
Project Manager, Built
“The interaction was excellent and ensured a unified group. The amount of information to learn was just really importantly in the right sequence. Michelle’s teaching technique is very engaging – I wanted to be involved. The best presentation course out there!”
Paul Clark comments on Michelle Bowden's Persuasive Presentation Skills training
Paul Clark
Project Director, MPA
"I would certainly recommend Michelle in passing on her expert knowledge with passion and enthusiasm that keeps your attention and interaction.”
James Taylor comments on Michelle Bowden's Persuasive Presentation Skills training
James Taylor
Managing Director, Unique Homes
“Michelle is engaging and captivating. Her range of teaching methods enable everyone to learn efficiently. She uses parts of the course when addressing the class which she highlights after the fact to show it’s effectiveness. The Persuasion Blueprint is a must. I will approach each conversation, email and presentation in 4Mat, think from the 2nd position to tailor the presentation to the audience so I achieve better results.”
Adam Baric
Project Manager, Graphite Projects
“A fantastic course to really take us from novice to a higher level of confidence. Techniques were taught clearly and within a safe space to really nail down the message. I will use the 4Mat and will work to really understand perspectives – clients, consultants, Built."
Kevin Agahari
Senior Project Engineer, Built
“Michelle always gives a powerful and very inspiring presentation, and is very skilled at influencing the best outcome for participants in any situation.”
Keith Atkins comments on Michelle Bowden's Persuasive Presentation Skills training
Keith Atkins
Managing Director, Keith Atkins Bathrooms Pty Ltd
“The content is great. The facilitator is professional and lovely. I’ve learnt a lot. Overall, I’ve learned so much more than I thought. It’s going to help me in my future career. Thank you!”
Kent Zhang comments on Michelle Bowden's Persuasive Presentation Skills training
Kent Zhang
Technology Manager, CSR
“It was an intense 2 days. There was a very logical methodology and the content was very aligned to furthering my skill set in presenting. The templates and how to populate the templates are great. Understanding your audience and their profiles was great. Our audience is ‘all’ personality types and that’s what we need to structure our presentations to.”
Allan Griffiths comments on Michelle Bowden's Persuasive Presentation Skills training
Allan Griffiths
Design Manager, MPA
“This program had so many useful tips and information. The interaction was great, and it was an entertaining two days, the repetition helps lock in the learning. Thank you, Michelle!”
Nicol Holman
Team Leader Service Desk, JELD-WEN Australia (QLD)
“This was a great program, definitely an upgrade for your public speaking skills. The presentation structure, framing and strategy were fantastic!”
Ashit Bhatia
Credit Controller, Trend Windows & Doors (NSW)
“Excellent program! Learnt so much, my head feels like it will explode (in a good way).Michelle is great, engaging and passionate! I learnt a lot. Thanks Michelle.”
Melissa Kliese
Marketing Manager, JELD-WEN Australia (NSW)
“It felt like learning hidden gems on presentation. The formula is a life saving anchor for presentation. Love the body language and movement tips.”
Nidhi Suri comments on Michelle Bowden's Persuasive Presentation Skills training
Nidhi Suri
Customer and Stakeholder Manager, Ventia
“I loved that it was confronting, developmental, and that it fast tracked and challenged our normal process. Michelle provided strong tools that are applicable and useable. I would have liked a pre-read on some topics (key) to familiarise myself prior as it was challenging with learn speed. I feel rewarded for inputs and challenging my comfort zones. I loved the feeling I got from this program.”
Ben Prichard comments on Michelle Bowden's Persuasive Presentation Skills training
Ben Prichard
National New Business Manager, Built
“I loved everything! The content, the manner it was presented, the tips and tricks I can take to use at Built. Highly recommend that Built continue using Michelle. I will use the 4Mat technique, Storyboarding and the whites of the eyes." , Construction Foreman, Built
Mark Coomey comments on Michelle Bowden's Persuasive Presentation Skills training
Mark Coomey
Construction Foreman, Built
“What an excellent program! The overnight homework pulls together what you didn’t realise was there. A practical, structured way to be more persuasive. Michelle is a great and totally credible presenter.”
Phil Trimnell
Technical Manager, A&L Windows (VIC)
“I loved the practical and relatable examples and the way it was presented. Was not as daunting as I thought. Will be very easy to implement the techniques learnt.”
Jane-Frances Christie comments on Michelle Bowden's Persuasive Presentation Skills training
Alexandra Ceccato
NSW Area Manager, Breezway
“Exceeded my expectations! I loved the way Michelle delivered the content – engaging and interactive.”
Augustin Leung
Demand Planner, Chamberlain Group
“Thank you for an amazing 2 days, full of fun and fantastic techniques, tips, information, examples and practice opportunities to take our persuasion to the next level! Great to share this learning experience with colleagues from across our sectors at Ventia. I loved the practice opportunities, feedback, examples, and energetic presenter.”
Belinda Adams comments on Michelle Bowden's Persuasive Presentation Skills training
Belinda Adams
People & Capability Manager NZ & Transport, Ventia
“Inspiring. It was very useful for people who need to present but lack of skills and knowledge in this space. I will use the structure of a presentation, all the useful tips on gesturing.”
Francis He comments on Michelle Bowden's Persuasive Presentation Skills training
Francis He
Senior Finance Manager, Ventia
Presentation Skills Books - Michelle Bowden, presentation skills trainer

Would you like to participate in our presentation skills training course?

We have a 25-year proven track record in developing people’s business presentation, public speaking and pitching skills. We will help YOU stand out for all the right reasons!

Master the art of public speaking and persuasive presenting in business with our life-changing public speaking training in Sydney LIVE and ONLINE via Zoom.

One presentation skills training course once is all you need. Become a more confident, engaging and persuasive business presenter & stay true to your natural style! We promise no hand holding, crying or videoing!