Banking, Finance & Insurance

Michelle Bowden has worked with Banking, Finance & Insurance clients for more than 27 years. These reviews and testimonials highlight the impact of her presentation skills training.

These testimonials are from a selection of Michelle Bowden’s clients in the Banking, Finance & Insurance sectors spanning 1999 to today. They include feedback from leaders, executives, subject matter experts and teams who have attended Michelle’s presentation skills training. Enjoy!

“Amazing program! Lots of activities, great content. Great presenter! I loved that the program has advanced techniques to control the audience, how to control your nerves, structure of presentation and right gestures to use. The rest of my team should attend.”

Ajit Pal Singh

Senior Manager – Analytics and Information Services, Westpac

“I loved the energy of the presenter, the live feedback and that I learnt a lot about presenting.”

Andrew Katon

RGA Reinsurance of Australia

“The program was flexible enough to be tailored to the individual members. The program was very beneficial and helped me understand the points required to be a strong presenter.”

Fawzul Ahmed

Client Account Manager, Janus Henderson Investors

“I loved the basic structures (i.e. 4Mat and 13 step presentation template) to refer back to, and the many simple tricks to use, i.e. star eye contact. There is a lot of content, that seems confronting at first, then it all comes together.Michelle is a great teacher.”

Charles Horan

Institutional Sales Director, Janus Henderson Investors

“Fun, fast, structured, digestible, good tools to cement the learning. Practical and challenging. A great platform for growth.”

Robin Payne

Sales Manager, Cortell

I found it impressive that this course could assist to a high level of improvement in just 2 days. Concise, specific, relevant, very positive.”

Juan Manas

TH Real Estate

“I loved evaluating my own presentations against the new skills and techniques over the last two days. I loved the workbook and loved seeing everyone’s presentations. Thought provoking, useful and enjoyable."

Mark Fensom

Client Account Manager, Janus Henderson Investors

“A really worthwhile exercise. I loved the good content and structure tips. Michelle is an engaging facilitator and we were challenged to try it for ourselves.”

Niall Fallon

RGA Reinsurance of Australia

“Excellent! I loved the energy of the presenter, the practical advice and I thought that the participation was great. The model is easy to use and well taught.”

Andrew Katon

RGA Reinsurance of Australia

“I loved the supportive documentation, concrete examples and practice. Very motivating.”

Sophie Chesneau

Allianz

“I loved the blueprints to work with and the feedback on my actual presentation. Michelle is easy to listen to, highly knowledgeable, and honest. Her presence is relaxing, she is a breath of fresh air.”

Stephan Neuhold

Team Lead/Manager, IMC Pacific

Michelle was the most engaging facilitator I have had the privilege to be taught by. The content was relevant to my role and Michelle made it interesting and fun to learn. The 5-Step Analysis will be vital in my presentation prep moving forward. The linguistics will really help me get the message and intended impact across.”

Danielle Halbert

Acting Senior Team Lead, RACV

“Awesome presenter with great content and fabulous ability to deliver. Sensational!”

Sue Howe

Branch Operations Manager, Holiday Coast Credit Union

“Practical, challenging, honest, diverse and thoughtful. An enjoyable and challenging learning experience.”

Trish McGinness

Compliance Manager, Australian Payments Network

“I loved that it was interactive; had practical applications including use of real life examples; learning the little errors we do without realising; and the vibrant and engaging presenter. Lots of content – great for more than just presenting.”

Stephen Martin

Senior Portfolio Manager, Challenger Services

“I loved learning the Persuasion Blueprint, Michelle’s interaction and the activities to help with learning. Provides all the tools you need to really improve presentations. Motivates you to practice what has been learnt.”

Debbie Rose

Head of Business Development, CFMG

“I loved breaking down my ad-hoc approach and remaining myself. I also loved learning that even the shortest presentation deserves a bit of love and good preparation. I loved the practical techniques and continual encouragement. Achieving greatness is easy in this program.”

Nikki Rudge

Training & Development Manager, Holiday Coast Credit Union

“The program gave me a functional structure to apply to presentations and it gave me confidence in my ability to produce high quality presentations. The program was valuable, interesting and fun.”

James Drohan

Equity Analyst, Janus Henderson Investors

“This training gave me the world’s best practice tool for preparing excellent pieces of work for emails, memos and presentations, which I will use practically daily. I would love this to go into the region so that the message permeates through the firm. A well spent 2 days.”

Cameron Flett

Financial Controller, Janus Henderson Investors

“I loved the structure, how each part was revealed without overloading too much. Michelle is a compelling, funny, expert presenter. Feedback wasn’t as harrowing as I expected! I will try to use everything.”

Chris Burnley

Base Valuation Tech Lead, IMC Pacific

“I loved Michelle’s energy, fantastic tools and techniques. Good to do with colleagues that understand the business and the audience. I have a better understanding of how to structure presentations.”

Sarah Shepherd

Executive Assistant, IMC Pacific

“It covered so much and the teacher was incredibly engaging. loved that it was practical and inspiring to use in the future. 20/10! I wish I had done this years ago. It should be taught to everyone in school. I am thankful to the Directors for this opportunity!”

Daniel Simpson

Business Development Associate, Janus Henderson Investors

“The masterclass was amazing. Great group of people. So impressed with content, training style and tools/props e.g., mouse pad, book and booklet. It was soooo good, thank you! I will use all of it.”

Claire Reuss

Relationship Manager, FundTap

“Overall, the most positive, accessible presenting training I have attended. I loved the energy and enthusiasm of Michelle; the practical and easy to remember steps, the simplicity of concepts, and the confidence instilled in the participants. Michelle subtly weaves in good adult learning theories – a very credible presenter.”

Diane Trainor

Senior Development Leader, Chartered Accountants ANZ

“Terrific - all Marshians who are involved in presenting should attend this course. I loved learning the small tips and tricks to overcome regular mistakes commonly made. It was an encouraging environment.”

Suzanne Jones comments on Michelle Bowden's Persuasive Presentation skills training

Susanne Jones

Managing Director, Marsh

“I loved the inclusive and safe environment, 13 step process, 4Mat, 5-Step Analysis and seeing people grow.”

Michelle Scott,

General Manager – Member Service Delivery, RACV

“Michelle's can do attitude was very encouraging and motivating. The 'activities' were not intimidating and allowed us to want to participate actively. I loved the simple steps taught, which if used properly can make a massive difference to my presentation skills.

Diane Theseira

Senior Account Executive, Marsh

"I have done speaking courses before – there was a lot of new information in this Masterclass which will be very useful. Michelle was very knowledgeable, pushed us hard and also provided a very enjoyable learning experience.”

Matthew Benney

Managing Director – APAC, IMC Pacific

“I loved the intimate, safe group where you could practice; the lovely diverse group; that Michelle pays attention to all; and so much energy! Amazing, best course and worth every cent!”

Lucinda Hawkins

Bank of Queensland

“I loved Michelle! I actually learnt a lot of practical tools that I will start using straight away. Michelle has a beautiful energy and made us laugh all day. I will use many things.”

Kate Munro

Associate Consultant, DPM

“Michelle made everyone feel comfortable very quickly. Safe environment. She provides great structure and tips. I loved that it covers a lot of content. Relaxed and fun.”

Juliet Addis

Chief People Officer, TAS

“It was so much fun Michelle! Thank you for teaching me so many amazing new skills in a safe and fun way. I loved that the masterclass was engaging and catered well to my learning style. Learned many new things, some that will take work, others that will be easy to implement.”

Jessica Lennon

Solutions Lead, RACV

“I loved Michelle’s energy, positivity and enthusiasm and the content – very useful and beneficial to role. Good mix of group/self activities.”

Raj Mishra

Investment Manager, ISPT

“I loved that the masterclass was very interactive and engaging. Lots of good tips and materials. I learned a lot within a short period of time. It was motivating to get better at presenting."

Jurgita Visockaite

Senior Manager, Global Regulatory Change & Obligation Management Team, Risk Management, CBA

“Michelle has amazing, engaging energy throughout. The class is broken into nice digestible chunks, which once linked together on day two really resonated. Definitely can see benefit of the Persuasion Blueprint."

Laura Douglass

Senior Investigator, ANZ

“You’ve made me love public speaking! I loved that the program was practical, applicable and engaging.”

Gail Jones

RGA Reinsurance of Australia

“Fantastic! Michelle was so engaging and positive. Her belief that we could all do it was very encouraging. I know that I have learnt new skills that I will use for a lifetime.”

Rebecca Rowe

Spry Roughley

"Just WOW!! I loved the excellent structure and content. Learnt a completely new way for effective presenting.”

Tushar Agarwal

Senior Data Designer, CBA

“The best course I’ve ever done! It didn’t feel like one. Great passion and fabulous coach! Awesome!”

David Cucchiarelli,

GM, Westpac

“Very valuable. Michelle is a life changer.”

Steve Weston

Steve Weston, Managing Director, Barclays UK Retail & Business Bank

“An interactive fun session that was informative and significantly improved the way I present. I loved receiving specific feedback for improvement. Thank you Michelle for running this invaluable session.”

Nicky Stafford

Wealth Coach, Financial Planner, Director, Your Money Matters

"I love how interactive and creative the course is, as well as Michelle’s enthusiasm. She creates a warm and encouraging atmosphere to turn a subject that makes most people cringe, into an enjoyable and memorable learning experience. Michelle, thank you again for all your guidance over this course and your generous offer to review future scripts. You have changed my outlook on presenting and what I am capable of."

Katie Martin

Senior Management Information Specialist, Data Platforms, Westpac

“Outstanding – the most worthwhile course I have attended. Great investment. I loved the depth of knowledge of Michelle. I learned tangible strategies that can be used immediately to craft and deliver persuasive presentations and control nerves.”

Matt Morrison

Managing Director, The Practice

“I loved learning about the structure, approach, planning what to do and not to do. I loved the 4Mat, 5 Step Analysis - all these tools and feedback from Michelle and the team. So great. I will focus and improve. I will use the structures, articulation and body languages. thank you for an amazing two days! Looking forward to putting my learnings into action!”

Amal Gunasinghe

Senior Business Intelligence Analyst, RACV

“I loved everything! I was sceptical about whether I was going to learn anything, but I learnt so much. Life changing course if you present. It was super engaging.”

Klara Soliman

Chief Engineer, Customer and Engineering, Data Platforms, Westpac

"This masterclass was informative, valuable and provided a ton of benefits that I can use for a lifetime. Thank you Michelle so much for everything you’ve taught over the past couple of days. I’ve really enjoyed it and will recommend it to anyone and everyone! I will use everything! I hope I will remember all that I’ve learnt and use it every chance I get.”

Jahrrel Leabres

Designer Technical Writer, CBA

“Michelle taught us a concrete strategy to both prepare and deliver presentation regardless of our audience or topic. She challenged our thinking on how we structure our arguments and how to think about bringing the audience along. The Persuasion Blueprint gives a super clear structure for presentations and 4Mat will be used in my emails and documents."

Matt Mulligan comments on Michelle Bowden's Persuasive Presentation Skills training

Matthew Mulligan

Senior Software Engineer, Westpac

Michelle was informative, vibed and ‘loving’. This masterclass will improve my work performance in every way – 1 on 1’s to big presentations, every day! This was the first program that has really ensured I got fully out of my comfort zone. I loved the challenge and having to push myself – it was a huge buzz to exceed and break through self-imposed limitations! Michelle rocks!”

Melinda Batt

State Manager VIC, Challenger Group

“This is a treasure trove of valuable information for life! Everything you taught has been life changing and transformational. And all these resources in the mail, plus the mouse mat, the card etc. really grounds the information and feedback for us and makes it so easily accessible and available for our future selves. You are truly inspirational. All the best and more power to you. Joy and love to you.”

Archana Nair

Senior Project Manager, CBA

"Michelle was amazing, I found myself actually looking forward to each session with her. Perhaps the most telling outcome overall, is that I’m actually looking forward to my next opportunity to present! I loved the discovery of a structured approach to presenting – that works! It is honestly one of the more exciting things I’ve learnt in a long while. I will use Everything! My focus initially will be the internalisation of the overall structure so that it's application in my day to day work will be easier."

Aaron Viljoen

Manager – Information Systems Team, Data Intelligence & Analytics Group, Data Platforms, Chief Operating Office, Westpac

“Loved this! I loved the structure, easy to follow and remember; the size of the classroom (small); the facilitator (she’s fantastic); the interaction (keeps you awake); tools and tips to take away and learn. Everyone can take away so much – no matter the role or level. There is something in it for anyone.”

Charlotte Selling

Allianz

"Brilliant! so much more than just preparation for your next important presentation!"

Matthew Spithill

CFO, Eureka Funds Management

“10/10. Excellent I loved Michelle’s awesome energy and passion for her craft, the practicality of the content, and her strategies for building rapport! It is exactly what was promised.”

Andrew Philpotts

CFO, Eureka Funds Management

“Great energy. One of the best courses I have taken. I loved the Persuasion Blueprint, ability to practice the presentation, honest feedback, a template to reuse, and the small group."

Breck Thomas

Chief Engineer, Customer and Engineering, Data Platforms, Westpac

“Michelle’s energy and enthusiasm was constant and amazing for the full two day course. She is clearly extremely good at what she does and inspires excellence in others. A great interactive approach to delivering the course – very positive focus and at the same time she points out mistakes and encourages improvement. I felt that she is a subject matter expert and am amazed that she delivers the course with such energy after so many years doing it. Best of both worlds – experience, expertise PLUS unsurpassed energy! I loved the great takeaways – good course materials (DVDs) and folder, and the good visual aids that were colourful, engaging and easy to remember. I would certainly recommend to everyone!”

Laura Chambers

Finance Manager, Challenger

“I loved all if it! Great having a framework/process to use; it was fun to learn/high energy/colourful; plenty of time to practice. I will use all of it especially POO all the time and this new way of preparing for my presentations. I loved the feeling I got from this masterclass, especially the progress I made on extending myself. Totally inspired by what I learnt from you Michelle. Can’t wait to get started applying it.”

Carmel Onions

Executive Manager Agribusiness ESG, Strategy & Carbon, CBA

“I actually took multiple techniques away that I can apply in the real world. Michelle was a fantastic facilitator, keeping us all engaged. Material was practical. I will use the 4Mat, icebreakers, rapport, pacing/leading, and pacing out objections. Thank you for an incredibly engaging couple of days Michelle. I’m feeling so much more assured and confident in my skills now."

Vasile Taranto

Senior Team Lead, RACV

“Michelle was amazing and personable and she used real life examples to bring the content to life. It was really well structured. I enjoyed doing this course with people outside my organisation to get a varied perspective.”

Elli Agathocleous

Senior Analyst, Intra-Divisional Portfolio Strategy, Consumer Bank Finance, Westpac Group

“I loved learning about how to properly structure a presentation and use PowerPoint more effectively. An excellent course, delivered with great energy and the additional resources were great. Thank you!”

Simon Halliday

Fidante Partners

“I loved the planning, frameworks, energy, accountability, tools, and engagement. Michelle knew her audience and adapted accordingly.”

Ellie Thomas

Head of Roadside Experience, RACV

“I loved the process and steps provided which I can use for all forms of communication and speeches. When setting up to speak in front of the group, using the techniques I learnt, I did not feel nervous at all. It all works! A lot of content to learn over the 2 days that all comes together and works!”

Shiree Hembrow

Polson Higgs Wealth Management

“I loved everything from the second I arrived. I loved the learning format, pace, techniques, workbook, examples, activities, genuine and honest feedback, and ways to improve my presentation skills further. I will use all of it!”

Marita Pollard

General Manager – Member Engagement, RACV

“Engaging, inspiring, constructive, and an honest/safe space. I loved the practical tools and practice. It increased my self-belief. Very worthwhile and motivating and extremely practical. I can see us transforming our workplace as well as ourselves as individuals.”

Natasha Beer

Executive Manager Sales & Marketing, Northern Inland Credit Union

“I loved learning the 4Mat method – it was very helpful and I will utilise this on a daily basis. I also loved learning how to extend myself as well as all the steps involved when presenting. Very informative and useful. Michelle is a vibrant and engaging facilitator. Very inspiring.”

Jami Hamilton

Allianz

“I loved that big improvements can be made with simple frameworks. I will build more rapport and close presentations the right way.”

Nick Paton

Head of Lifestyle Experiences, RACV

"Great course - thanks! I loved that it will help a step change in my presentation technique, and the techniques can be applied more widely to working more effectively with people every day! I will use everything! 4Mat, building rapport, eliminating “um”. It’s an excellent course, and well worth the time investment.”

Mark Dougan

EM FX & Financial Market Operations IT Project Delivery, Commonwealth Bank Australia

“Michelle covers everything in such an engaging, entertaining and memorable way. It was so easy to understand and therefore implement all the principles. A must do! Comprehensive, well presented and thoroughly enjoyable.”

Simon Fallon

Senior Sales Engagement Specialist, Allianz

“Michelle was engaging, colourful and made the learning good fun! Great quality learning materials and approaches rooted in psychology.”

Eleni Don

Head of Centre of Excellence, RACV

"Thank you, Michelle, for sharing your energy and wisdom with me, and for your offer to keep in touch when I need help with tricky presentations in the future. I loved the energy, structure, content, truly learning, Michelle, interactive nature, being on the journey with colleagues. I will highly recommend the course to my peers."

James Ward

Senior Business Analyst, Commonwealth Bank Australia

“I loved the structure and clarity that Michelle has taught to harness all my knowledge and experience to be an effective trainer. Michelle is energetic, fun, engaging, informative and just wonderful!”

Natasha Smith

Northern Inland Credit Union

“I loved everything! The structure and techniques were well laid out and well paced. The energy Michelle brings is infectious. I will use so much from the masterclass. The Persuasion Blueprint for presenting and also the techniques in meetings and communications in particular the POO technique for dealing with objections was really powerful.”

Julie Winters

Head of CSER, Data Platforms, Westpac

“I loved that the masterclass had lots of content and great tips, practicing the application, great tools to use in the future. I loved Michelle’s energy and humour and also learning about areas I didn’t know were a thing. I will use the toolkit and templates, lots of tips and awareness of what to avoid.”

Colin Hall

CFO, IMC Pacific

“I feel much more prepared and confident going forward now that I have a book full of techniques and tips. The presenter was very energetic and passionate about the content and wanted you to develop from the course. The program was very entertaining and kept my interest the whole time.”

Emma Hewett

Senior Accountant, Challenger

“I loved that the masterclass was interactive, had useful material and that I learnt do’s/don’ts for presenting. I will use what I learnt from this masterclass to improve personal and professional soft skills.”

Raj Parikh

IT Operation Manager, CBA

"I loved the Persuasion Blueprint for organising the presentation and the importance of starting a presentation from why? I will use the Blueprint for organising my presentations and other discussions, the tips given on simplifying the slides, and the tips that were given to relax and prepare before a presentation! Thanks!"

Sajith Vimukthi Weerakoon

Senior Engineer, Commonwealth Bank Australia

“Engaging and fun. The program exceeded my expectations. Now that I have the tools, I know where to look.”

Kevin Lim

CFO, Fortius Funds Management

"I loved there were lots of effective techniques. Very encouraging facilitator. I loved the practice sessions that help drill in the tools, the workbook, the laminated short guide and the mouse mat that can help me remember everything learned in this class. I will use everything whenever I can.”

Ann Lai

Senior Accountant, Spry Roughley Services Pty Ltd.

“I loved the passion and knowledge that Michelle showed over the whole 2 days. The masterclass clearly outlined the 13 key steps for nailing an awesome, persuasive presentation. It wasn’t a scary process either.”

Melissa Banek

Position, Name of Company

“I loved the constant interaction, group setting, and the great amount of material. People in the public masterclass were really nice. Great presenter! Great structure to the class and model works well.”

Kiet Trieu

Senior Manager Market Operations, Challenger

"Life changing training thank you.”

Ruth Wilden

Organisational Development Specialist, Gallagher Bassett

“Thank you, it was an excellent session. Keen to get other members of my business along to this session. Loved the structure and templates. You almost can’t fail if you are disciplined to prepare and follow the steps. I was lucky to have a number of my team on the call today so we can challenge each other to prepare, use the templates and embed as BAU. We can really challenge the status quo. Feeling inspired to really make some change.”

Josh Newberry

General Manager – South Australia, Gallagher Bassett

“It was super engaging. Michelle was sensational, she kept us all engaged. I liked how the training was linked to our specific roles.”

Jessica Santiago

Associate Consultant, DPM

“I loved that the presenter role models what she teaches. Very good content. Great techniques and lots of practice. I loved the space for learning, manuals, resources and access to Michelle ongoing.”

Kainaaz Commissariat

Service Train Lead, Westpac

“I loved that there was lots of trying/hands-on experience, a very knowledgeable and energetic presenter, and that a lot was covered in two days. I will consider audience always and the various techniques and templates.”

Martijn Danse

Head of IT Operations, IMC

“Excellent, thank you so much! Michelle’s energy made this enjoyable even when I was really nervous. The logic of the steps is really well presented and the relevant practice of the steps to retain the information is helpful. Feedback on my presentation was delivered in a really positive way even with things to improve on – was made to feel comfortable. The tools and resources provided to use forever are great. The 4Mat and Persuasion Blueprint are great tools for everyday work.”

Nicole Gloor

Executive Assistant to Chief People Officer, Great Southern Bank

“I loved the clear framework, excellent facilitator, no role play/videos and easy to apply. Excellent.Thoroughly worth it!”

Peter Schliebs

CIO, Challenger Limited

“Thank you for a wonderful two days! It was engaging, insightful and gave me the tools I can apply immediately to my role. The session progressed at a good pace to ensure we covered as much information as possible. It also had a good balance of interaction.”

Donna Moroz

Regional Sales Manager, RACV

“I loved that the masterclass was very practical with techniques that I can use immediately. We were able to practice these techniques in a very safe environment. Michelle is a great teacher who fills you with confidence."

Steve Nicholls

Managing Partner, Kelly & Partners Accountants North Sydney

“I loved Michelle's Persuasive Presentation Skills Masterclass! So much content and lots of energy. Michelle is an absolute expert, and a delight to learn from. Michelle provided a practical and fun learning experience, with extensive tools to take away. Highly recommended!!”

Nancy Bryla

General Counsel, Australian Payments Network Limited

“Very useful and practical. I loved that there was lots of insight into things that are not that obvious, e.g. body language; lots of tips on how to behave and present/speak at the presentations. Wasn’t bored for a moment.”

Joanna Sztandera

Finance Manager, Challenger

“A brilliant course and set-up, packed with content and all exercises felt relevant and had a purpose. Michelle’s enthusiasm was infectious! I loved the great takeaways to work on in the coming weeks and months.

Scott McKay

Pricing Actuary, RGA

“I loved everything. In particular, learning structure, what to do, what not to do, help with nerves, engagement with audience and extending the self. Overall it was great! I loved the real life examples and real life practice.”

Rhoda Harrington

RGA Reinsurance of Australia

“I loved EVERYTHING – content, tips, structure, examples and enthusiasm. A great program for all levels. I will be implementing ASAP!”

Marc Page

Fidante Partners

“I love that it taught a clear structure that can be easily applied to lots of scenarios. Michelle was energetic and a great teacher and also provided constructive feedback to take away and improve on.Helpful and practical program with lots to learn. It would be great if senior management also did the course to better understand the application that we might want to start using at work.”

Ghezal Yon

Senior Product Development Manager, Janus Henderson Investors

“I loved the practical steps (explored in manageable segments), the forced participation, and the valuable takeaways to keep the structure. Informative, instructive and enjoyable.”

Gillian Kelly

Legal Counsel, Australian Payments Network

“I loved the 4MAT (aligned with my view that we miss the ‘why’) and POO (great system or managing potential conflict). Congratulations on creating an engaging workshop, it was as pleasure learning from you over the past 2 days.”

Tom Kelly

Sales Director, Janus Henderson Investors

“I loved the content and structure; the way it was delivered; the application and real experience, and encouraging/constructive feedback; and the team time. Very helpful and useful. Positive motivating presenter.”

Lynette Hickey

CFO, Australian Payments Network

“The masterclass was just what I needed. I want to get more! I found the course to be informative, practical, useful, relevant, well structured and well considered. Michelle was knowledgeable and well prepared and provided good follow up materials.”

Kristy Ng comments on Michelle Bowden's Persuasive Presentation Skills training

Christie Ng

Corporate Client Manager, Perpetual Limited

“I feel like it’s the first course that is so focused on ensuring that I continue to use all the awesome tools for evermore – not just for 2 days. I loved the practical tools and the repetition. I really think I will change the way I present.”

Lucy Anderson

Head of Payment Innovation, Australian Payments Network

“It has given me more confidence. I loved that we were forced to confront our weakness areas in presentations and address them. Fantastic tips that I would never have thought of! I also loved that Michelle would help you when you were genuinely stuck on an activity. An extremely practical course – thanks very much Michelle!”

Lai Yin Leow

Senior Operations Analyst, Janus Henderson Investors

“I loved everything - your energy, professionalism and how well you have delivered it. You are very passionate and authentic when teaching us and want us to get the most out of the program. Thank you. My friend will be joining you!”

Maggie Tran

Team Leader Portfolio Analysts, Challenger

“A hugely engaging course that kept me focused and involved throughout the two days. Engaging and interesting. I loved the defined process to follow to improve communication and presenting and the vast list of practical tools that can be easily applied. Excellent follow up tools to assist in applying skills after the course.”

Marcella Wilder

Client Account Manager, Janus Henderson Investors

“I loved that it was easy to understand and brought out my confidence. Michelle is engaging. It would be worthwhile for all staff to do the course, especially senior management.”

Saffick Ramjahn

General Counsel, Australian Payments Network Limited

“I loved the roadmap to 13 step presenting. It was fun, entertaining and challenging and empowered me to improve my presentation skills. Good for all levels of presenters with expert advice and coaching.”

Ryder Harris

Senior Operations Analyst, Janus Henderson Investors

“Michelle was an excellent facilitator and gave clear explanations of concepts. The content was well thought out and can be applied to my current role. Great info on structure and also small tips and tricks that I could use. This program can be applied to all aspects of the business.”

Craig McDonald

Sales Director, Janus Henderson Investors

“This was a very, very good program which provided great tools applicable to many aspects of my job. There was an excellent energy and pace throughout. I used to dread presentations before coming to Michelle's program and now I am actually looking forward to putting these tools into practice and I want more please!”

Graham Warn

RGA Reinsurance of Australia

“Exceptional presentation of the essential techniques needed to improve my persuasion, presentation and everyday communications. I loved the new way to approach presentations; the thoughtful presentation of the information.”

Lauren Swift

Allianz

“I loved everything – techniques that I can use at work and in life generally; the energy (there was no after-lunch slump); the visuals and all the stories. It definitely is a lot of content – I was warned prior and it’s all relevant. Loved it!”

Sarah Sellis

Senior Business Analyst, Challenger

"I loved Michelle’s enthusiasm and the way she delivered her masterclass. It gave a lot of structure and a bullet proof blueprint for presenting. The course wasn’t just for PowerPoint and is very useful for delivering any message to teams, even individuals. I will certainly use the Persuasion Blueprint and steps for laying out my messages. I have been stuck in the 'how?' down the bottom of the 4Mat instead of focusing on higher level points for senior management. This course has really changed how I view my role and how I structure my messages. Thank you Michelle you are extremely inspiring!"

Luke Suttor

Program Manager, Commonwealth Bank Australia

Rhoda Harrington

RGA Reinsurance of Australia

“Very valuable course! Michelle is absolutely incredible. She is a master storyteller and an expert in communication and presentation. The study materials were excellent and the way the concepts were explained and revised made them easy to remember and practical. The framework for effective presentation as a useable template will definitely come in handy in future."

Mohamed Fageer

Service Manager ATM/IDM, CBA

“I loved the 13 steps, the knowledge and the helpful tips from Michelle. Loved every minute of it.”

Tracey Kellett

OTT Derivatives Manager, Challenger

“Michelle is very engaging, dedicated and insightful. I loved all the models, techniques, and tips that have been tested over 2 decades. I loved my peers in the training, we studied and collaborated really well which also enhanced my positive feelings and the learning outcomes. I will use this for public speaking and presentation, and key meetings with challenging stakeholders. If time allows, I will also use in more situations even including life events."

Emily Yang

Senior Manager, Insights Analytics, CBA

“The format and information was presented in a clear manner and Michelle was absolutely a great teacher. I loved the methods and pace of the class. Everything was perfectly presented and flowed. I will use the Persuasion Blueprint, all the tips for presenting, and great resources to download and use."

Mary Contos

Service Owner for GCM Customer (Data Platforms, Customer and Engineering), Westpac

"I loved the simple and powerful techniques and lovely examples. Michelle’s energy and knowledge is absolutely amazing. All the techniques will be used for daily work-related activities.”

Priyanka Bane

Senior Business Analyst, CBA

“I loved the strong structure for good reasoning to why we should follow the structure; the tips and advice across the whole range of presentation skills; and the engaging presenter who was able to practically demonstrate her expertise. Excellent!”

Merric Foley

Strategic Policy Development & Regulatory Affairs, Australian Payments Network

“The program is fantastic. Loved every part of it. Would definitely recommend it to others. Great, interactive. Lots of learning.”

Mandar Vaze

Finance Systems and Project Manager, Challenger Services

“This has been an absolutely wonderful experience. Very appreciative of the energy and expertise Michelle has provided the group! Michelle is at the top of what she does, the structure, focus and engagement was wonderful! Everybody had focus time as well as appreciation for individual pace of learning. A definite value add for anybody who would like to learn and improve! Well structured, highly recommended and definitely something to invest in! I found it very useful and applicable not only for my role, but for any role where you would like to improve on the quality of your presentation and improve your confidence level to interact with multiple audiences.”

Mikey Tongco

Engineering Manager, Enabling Technologies & Practices, Global Technology Services, CBA

“Everything was excellent and helpful. I loved 4Mat, pacing and leading, being challenged, getting feedback, plus 5-step analysis and icebreaker. This program is an opportunity no one should miss. It’s not just about presenting; it builds confidence in influencing, communicating and rapport building. So helpful for my development.”

Lisa Osborne

Manager Compliane Training, OD, Allianz

“Creative, free-flowing, interactive, practical, solution-oriented. I loved the props, charts and materials. I also loved the enthusiastic, energetic teacher who seems to be on absolute expert at presenting. 11/10!”

Sid Kumar

Head of Acquisito9n Finance, Challenger Services

“I loved the clear steps that were easy to apply and the opportunities to practice the skills. It was fast paced. Thanks Michelle! I feel very prepared for my next presentation. I love your guts!”

Theresa Dau

Director - Finance Strategy, Monash University

“I loved the constant engagement of the course. The materials provided were super helpful and highly entertaining. Michelle always encouraged and showed us how to ask (and answer) questions throughout. She is a truly wonderful presenter and coach. The 4Mat and the Persuasion Blueprint provide a great high-level overview which can be applied to various meetings. And the tips such as how to write a great icebreaker and the do’s and don'ts to say in a presentation are things I would like to continue using in future."

Olivia Tadros

Discovery Business Analysis, Commonwealth Bank Australia

"I loved everything! This is the class I have been searching for! It is an awesome class, not only theory-based, it gave me the opportunity to practice what we learn in the classroom.”

Simon Johan

Senior Technical Business Analyst, Commonwealth Bank Australia

"I enjoyed how engaging and interactive the masterclass was. I felt it was personalised to our specific needs. I feel comfortable and confident in the information I have learnt.”

Georgia McVann comments on Michelle Bowden's Persuasive Presentation Skills training

Georgia McVann Harris

Associate Consultant, DPM

"Michelle – you are simply great! Loved it! I loved the structure of presentation (4Mat), gestures, best practice, feedback sessions and rigorous practice sessions with 4Mat. It was fun!”

Kousik Ganguly

Head of Information Design and Management, Westpac

“I loved Michelle's energy and guidance through questions and the framework. I will use the structure to build rapport and motivate the audience that was part of the overall framework. I will simplify my slides. And I will script and practice for important presentations. Thank you for patiently working with us over the 2 days. I appreciate your help and feedback."

Satya Raina

Senior Project Manager, Commonwealth Bank Australia

“The program is fantastic. Loved every part of it. Would definitely recommend it to others. Great, interactive. Lots of learning.”

Mandar Vaze

Finance Systems and Project Manager, Challenger Services

“I attended a 2 day speaking course with Michelle and found it invaluable. Michelle provides high energy training and effective tools to use when public speaking.”

Jeremy Gordon

Institutional Business Development Manager, Challenger Limited

Joanna Sztandera

Finance Manager, Challenger

"This is definitely eye-opening. I never thought presentation/persuasive skill can be thought of in a systematic way. I am impressed with the 13 steps, Persuasion Blueprint. It is a quick and logical way for us to put together a presentation. I loved the content of the course as it builds our knowledge step by step and provides us the opportunity to practice all things related to presentation. I will use the 13 steps, Persuasion Blueprint methodology and the 5 Step Audience Analysis process. Michelle is a passionate, motivating, trustworthy trainer and someone I can always lean on with all her unconditional offers to all of us."

Scott McKay

Pricing Actuary, RGA

"I loved the content, the tips, the way it’s delivered, the presenter’s knowledge, the way to present, Michelle's engagement with us and with each other. I will use it in my presentation, work communication (e.g.email), and my personal life. Thank you, Michelle!"

Jessica Wang,

Senior Business Analyst, Commonwealth Bank Australia

“I loved Michelle’s coaching and creating a safe space to practice, succeed and make mistakes. I loved the simple formulas and framework, the goodies and resources to take home and work to remember. I loved Michelle’s generosity. I will use everything!"

Luna Cepeda

Product Owner, Westpac

“Very helpful and great new techniques. I loved being given a clear structure. Very engaging teacher who made it fun to learn. Really beneficial and would highly recommend.”

Gemma Weeks

Regional Manager - Eastern at Global X ETFs (Australia)

“Thank you for an amazing two days. I’ve loved all the learning especially the practical application of the content in session and receiving immediate feedback to course correct. The content is useful in all communications and helps build my interpersonal skills to the next level. As you said, this is not a PowerPoint presentation masterclass. I was looking for something to make me more confident in speaking with leaders, larger audiences, you have given me a great toolkit.”

Rani Singh

Facilitator, Business Banking, CBA

The best! Great work Michelle. You’re an excellent presenter/trainer. Keep up the buzz that you bring to your course. The masterclass was excellent! Very informative with lots of useful examples…. Very enjoyable.”

Dom Del Duca

Insurance Specialist RACV

“Michelle was professional, expert and challenging.”

Gareth Evans

BCM Analyst, AMP Risk and Compliance

“I love that I will now have a structure on how to develop and deliver future presentations. Also, I thought the learning technique Michelle uses is amazingly compelling and I’m left feeling I CAN DO THIS!! Sensational to bring together people from all backgrounds and as a result I believe the message is reinforced.”

Shane Lamprey

Senior Consultant, Lifeplanner

“Michelle Bowden offers great courses in presentation skills and public speaking. I have attended a number of her courses and found them to be not only informative and insightful but also practical and innovative. I would recommend her courses above any other I have attended during my 22 years of corporate stock standard courses I've undertaken. If your preference is death by power point Michelle will cure you of this dreaded disease.”

Doukesa Georgas

Solutions Design Manager, Insurance Australia Group

“I enjoyed the way Michelle interacted with everyone to make the course fun and informative. I love what I have learnt. The course is full of excellent techniques to present. Each individual component can be used in day-to-day life.”

Joshua Curtis

Operations Manager, Allianz

“Fantastic course! I loved Michelle's enthusiasm and the fact that she teaches various techniques and not a 'method'. Every base was covered, from the proven 13 point structure, to breathing techniques to help minimise nervousness.”

Ben Connelly

Account Executive, Marsh

“I loved learning the perfect way to orchestrate my presentations. I will use the formulas, techniques, and gestures."

Yuvapritha Venkatesan

Senior Technical Business Analyst, CBA

“I loved that the masterclass was fast paced, quickly usable content, compels us to put energy into our presentation. I loved the persuasion skills while talking to my audience - points out the things I need to focus on and improve."

Tamanna Arora

Service Owner, Westpac

“I loved that it was easy to understand and brought out my confidence. Michelle is engaging. It would be worthwhile for all staff to do the course, especially senior management.”

Saffick Ramjahn

General Counsel, Australian Payments Network Limited

“Fantastic program! I loved EVERYTHING! So many fantastic tips, that are so practical and usable every day. I loved the structure that makes it easy to keep putting it into practice. The more AWP people that can attend the better.”

Jane Hailes

General Manager, Planning & Controlling, Allianz

“Great program - feels exactly the right pace. I loved being forced/challenged/encouraged to actually prepare and then present something real and relevant in our day-jobs using this framework. Hugely beneficial to crystallising concepts. Also liked using the presentations as teachable moments. Thanks!!

Niven Vanmali

Solutions Lead - Infrastructure Services, Global Technology Services, CBA

“Michelle's workshops on presentation and influencing are powerful, providing tangible and sustainable techniques to help put the 'words into action'. Michelle's humour, passion and energy make it for a very enjoyable yet insightful workshop. I highly recommend her workshops.”

Catherine Gray

Financial & Operations Management, CPA

“I loved structure, engagement level, size of group and organised meals. A great and informative program that gives you the skillset required to become a great presenter.”

Philip Lawson

Portfolio Accounting Manager, Challenger

“I loved the structured, well balanced, enjoyable, challenging training; the people I shared it with; your enthusiasm, patience, amazing knowledge and understanding.”

Paul Mayhew

Senior Vice President, Guy Carpenter

“The program is concise enabling the opportunity to practice. I enjoyed that it is practical and can be applied to several work related aspects, not just presenting. I loved the 13 steps and the way the program covers aspect about the self; including how to extend yourself, body language and voice patterns. Overall this course covers all aspects of presenting.”

Feli Ferragina

RGA Reinsurance of Australia

“I loved that it was structured, providing the tools as the foundations for preparing future presentations. It was massively informative, structured and yet relaxed and fun. Loved it!”

David Brown

CEO, Stanford Brown

"I loved the Persuasion Blueprint, 5-Step Analysis, Storyboarding – indeed all the teaching techniques are practical and it has been so indulgent. I will use the Persuasion Blueprint, and remember the keywords which are not to be used in presentations.”

Santhi Chintala

Risk Management, CBA

“Two thumbs up! I loved the tools on how to set up a presentation.”

Shermal De Silva

Head of Middle Office, Challenger

“It made me challenge how I approach pitches and presentations. I learned techniques that I can use to improve my presentation skills. Hands on, practical methods to improve your skills.”

Kris Karlsson

Director, Allier Capital

“I loved the format and useful content. The delivery and structure was very different and much more effective for learning and retention. The supply of cues, video access and reminders ensures ongoing value from the course. Highly relevant for achieving my development/team goals. Michelle brings the content to life and I can see improvement instantly in myself and my colleagues.”

Shan Kwee

Credit Strategist, Janus Henderson Investors

“Excellent! Well-structured and well delivered. I loved the structure; that it reinforced each skill; and the practical application."

Leila Fourie

General Management & Public Engagement, Australian Payments Network

"Michelle’s awesome! Engaging, interesting, practical, excellent content. A very well structured program. Intensive and interesting.”

Yajie Ren

Senior Actuary, Guy Carpenter

“Great, fun, educational. I loved the formula of presentations, the cat and dog concept, the friendly environment and that it was fun. The presenter was amazing. Investment Banking Analyst, Capital

Martin Chau,

Senior Developer, CBA

“I loved the safe space to learn. Michelle was clear in what she asked us to practice, demonstrated it to us and encouraged us to learn. Michelle generously shared time, knowledge and resources."

Sonja Volker

Service Train Lead, Westpac

“I loved that the masterclass was informative, practical, and interactive. I loved the techniques, practice and rehearsals. I loved Michelle and her energy, passion, experience, and knowledge. She is so funny and so excellent at teaching and connecting and she personalised the masterclass for us."

Ankita Sharma

Practice Lead, Westpac

“I loved the structural approach to persuasive presentations, and the ability to tailor an approach to the audience and format. Excellent!”

Paul Anguita

Member Engagement Manager, Australian Payments Network

“I loved Michelle’s energy and enthusiasm. I thought the Persuasion Blueprint template was really helpful to structure presentations around. Will still take a lot of effort to plan it out and then get the actual presentations looking good, but a great pathway to doing that. Can see the value of doing the work. Definitely worth spending the 2 days to learn and practice it.”

Daniel Cheang

Senior Investment Manager, CBA

“Michelle is an engaging and passionate presenter. She clearly loves what she does and enjoys sharing her experience, tips and tools with those seeking to improve their influencing and presentation skills. I had the pleasure of attending one of Michelle's workshops on Effective Presentation skills many years ago and found it valuable. I would recommend anyone looking to build their confidence and/ or capabilities in Presenting or Influencing to contact Michelle.”

Sandra Gallagher

Sales Experience Manager, IAG

“Excellent energy and content. Michelle is very passionate about her content and very serious when she needed to be to bring people back in line so we could all learn. Allowed me to realise what I am currently doing vs what I need to be doing, whether I’m doing the right thing now vs needing to improve.”

Aaron Byrne-Smith

Senior Project Manager – STR, Enterprise Services, Institutional & Business Banking ES, Global Markets IT, CBA

“Michelle's knowledge on presentation skills has made an enormous difference to my presenting. It gave me the confidence to deliver a well received presentation to 250 people when I'd never presented to more than 30 before. Her tips, tricks and advice made all the difference!”

Dave Rae

Member Technical Working Group 4, Australian Sustainable Finance Initiative

“I loved that it was easy to understand and brought out my confidence. Michelle is engaging. It would be worthwhile for all staff to do the course, especially senior management.”

Saffick Ramjahn

General Counsel, Australian Payments Network Limited

“Michelle was great in enabling me to see past my initial nerves and self-disbelief. The program sets up a structure for not only presentations but for general correspondence in working life. The program was very informative and a great two days.”

Joe Luca Donato

Development Manager, Eureka Real Assets

“Michelle is a motivated and engaging speaker who really walks the talk when it comes to brilliant speaking strategies!”

Elizabeth Whiley

Protégé developer, MYOB

“I loved Michelle’s energy, didn’t just learn the content, I also learnt from watching how Michelle presents. I was given ALL the tools to succeed. I loved the icebreakers, POO and Persuasion Blueprint for structuring a persuasive message."

Cameron Wasilewsky

Head of Data Platforms, User Experience, Westpac

"I love that Michelle was very engaging and energetic for a virtual workshop. She's great at keeping us awake and alive throughout the whole day course. The content was very informative and useful, not just for presentations, also writing! I will use the Blueprint to aid with constructing my presentation script as well as 4MAT for persuasive business writing. Thanks for the awesome teachings today Michelle!"

Jennifer Tran

Business Analyst, Commonwealth Bank Australia

“I think it's great training for all those who need to present information to their stakeholders. It will definitely help in improving my skills. Very well paced training with useful tools and techniques. It was a wow moment for me to learn that slides/PowerPoint presentation is such a small part of the overall persuasive presentation whereas my focus has been more on just building better slides.”

Jitender Jindal

Senior Developer, CBA

“I wish I had received this training years ago – it is more than presentation skills training and can be applied every day in my life. I loved the positive friendly attitude and being given a framework to produce a presentation that is tailored to my audience’s needs. I also loved seeing and implementing tools to make presentations engaging.”

Susan Franks

Senior Tax Advocate, Chartered Accountants ANZ

“How many times have you said things like: 'I don't have time for 2 days of training'; or 'It'll be ok, I'll just wing my presentation'. Many of us have experienced some really dodgy presenters in our time haven't we? So what if the 'dodgy presenter' they were referring to was actually you? If you don't make the time to learn from Michelle then that's exactly what they'll be saying behind your back. Wouldn't you prefer to hear them call you 'fabulous', 'compelling', 'credible' or 'impressive' instead? I've taken Michelle's course and can tell you firsthand it had great structure, logical tools and brilliant content and if that isn't enough for you, then you'll also get to witness Michelle's wonderful delivery - and that's pretty impressive all on it's own!”

Libby Mitchell

Talent Acquisition Manager, AIA Australia

"I loved learning a great persuasion framework for meetings/emails/ presentations. This has changed the way I approach a topic I need to discuss or present.”

Matthew Tse

Service Owner Lead, Westpac

“I loved the practical method – plenty of practice and good small class size.”

Renee van Vugt

Finance and Process Transitional Manager, Crescent Capital Partners

"I loved the 4Mat structure and the Persuasion Blueprint. I will use these techniques as well as what we learnt about gestures."

Vinh Thai

Specialist Engineers, Commonwealth Bank Australia

“I found this course very helpful and enjoyable and now I just need to practice. I loved how everything was simple and logical with effective tools for preparation to allow me to focus on practicing and the delivery. The program also provided lots of opportunity to practice without being confronting.”

Mark Stewart

RGA Reinsurance of Australia

“The Persuasive Presentation Skills Masterclass was simply WOW! The masterclass was memorable and very practical! I loved the structure of the model. The rehearsing and repetition to help embed the structure across the group was very useful. I liked listening to the group presenting with each presenter improving as we all went along because there was a lot of relevant feedback that we could all benefit from. Michelle is a fabulous and authentic presenter.”

Marina Blyumin

Project Manager, CBA

“I enjoyed the experience and learnt a lot of techniques to use in my daily interaction. I loved that it gives various tools to use in various situations, is interactive and engaging, and you can apply what you learn and are therefore able to retain more.”

Taf Mugwagwa,

Assistant Portfolio Manager, Janus Henderson Investors

“Just wanted to extend a warm word of thanks for the amazing course that you have put together Michelle. I found it immensely beneficial and looking forward to start applying what you have taught me over the two days. What I loved about this training is the various teachings and techniques that can be applied to be convincing and effective both in formal and informal settings. The program was inspiring and highly beneficial. It was taught in a highly interactive, engaging, and fun manner. Loved it. Thank you!!!

Walid Haidar

Engineering Lead Data Centre Network, CBA

“Michelle is excellent and very passionate. Content is very usable. I will use the Persuasion Blueprint and focus items."

Matthew Collins

Deputy CFO, Credit Union Australia Limited

“I loved that we could try what we learnt. It helped achieve the paradigm shift with easy and “working” templates. Michelle is generous."

Anamika Singh

Service Owner Lead, Westpac

“I loved Michelle’s energetic and friendly approach. The easy to follow 4Mat, and the simple approach to analyse, design, and deliver persuasive presentation – all the great goodies! I will use everything! Michelle has inspired me to try out many of the new techniques in my day-to-day activities."

Richard Wakefield

Chief Engineer, Software Engineering & DataOps, Westpac

“I found this a really enjoyable and useful program. Michelle was engaging and an excellent teacher. Everything made sense and I have found it really helpful. It was hard work and enjoyable. I have learnt lots of practical skills both for business and in life and I feel more confident now. Thank you very much.”

Nadine Gooderick

CFO, RGA Reinsurance of Australia

“Michelle is always full of energy and enthusiasm in her quest to help rid the world of boring & uninspiring presenters. Her creative ideas and insights were invaluable in teaching me how to put together presentations that engage and wow my audiences, be it a few clients in a board room or a few hundred in a seminar.”

Scott Lynch

Director, Beanstalk Accountants

“I loved how structured, interactive and simple Michelle's Masterclass is. It is very efficient. An enjoyable program with a great trainer and it was engaging program with lots of fun. I feel I can use it not only in my professional life but also in my day day personal life as well.”

Nevein Nassef Baniamin

Head of robotic process automation and Digitalisation, Allianz Partners Australia

“This program is a great course that was good fun. It de-mystified the process of creating an amazing presentation and gave me all the skills I need to take my presentation delivery to a more professional level.”

Stafford Hamilton,

RGA Reinsurance of Australia

“Brilliant course! I loved Michelle as a facilitator and learning the 13 Step Framework; Storyboarding; Clicking; POO and addressing questions. I have already seen a huge change in myself and am looking forward to implementing everything!”

Mark Smith

Associate - Group Strategy, Challenger

Testimonials about our Online Presentation Skills Training

“Yesterday’s workshop was great, I did have some concerns about 8 hours on Zoom, but I survived and was able to stay engaged the whole time. I loved the simplicity of the process and the approach to constructing your message and delivery. Overall I will look to follow this process for all presentations moving forward. I’m sure I will reach out into the future.”

Liam O'Neill

General Manager – Self and Specialised Insurance, Gallagher Bassett

“Thanks Michelle, I enjoyed the day today. I specifically liked the style of presenting using the workbook and writing down the content, rather than powerpoint. Structure of 4Mat was helpful to identify gaps and where my strengths are in the presentation. The WIIFM was also key to motivating the audience to engage. Thanks again for an engaging day.”

Sally Salter

Operations Manager, Gallagher Bassett

"I loved the tools we received. The fact it was so intense and draining – felt like we achieved a lot in such a small space of time. Michelle is great, very engaging, she breaks it down into easy to understand chunks, and it’s still fast paced and engaging. Good to do this particular training off site and change things up – easier to focus. I will use the formula, mouse mat, and book.”

Georgie Hannah

Senior PO and Value Stream Lead, CBA

“I enjoyed that we had 8 hours of training on presenting without one PowerPoint slide! I am going to use universal and truisms to engage stakeholders. Really appreciate your expertise on this!”

Rebecca Palnok

Operations Manager, Gallagher Bassett

“Thank you Warwick, for the most wonderful session over the last two days!! This was the best course I have EVER done hands down!!!"

Sally Wilmott

Senior Manager Advisor, ECDD Operations, CBA

"I really enjoyed your approach to training, I think it was a great mix of ‘serious’ but also light hearted with appropriate funny content throughout. I will use the 4Mat method moving forward, particularly the focus on the ‘Why?’ and ensuring I have a great hook to my presentations and pitches! I also plan on sending through my completed templates to Michelle for feedback, I think the opportunity to develop the skills post the theory is crucial to embedding the techniques. Great session – thanks Michelle – I look forward to reading your bestselling book!”

Dannielle Davidson

Claims Operation Manager, Gallagher Bassett

"Thank you very much for the masterclass I enjoyed it very much. I loved that the masterclass was split into multiple half day sessions to help digest the course information. Energetic, engaging, and practical and I actually got to learn by doing. It was great to get feedback from Michelle and the team, to learn what was done well and what could be improved on from other participants."

Sannie Yip

Lead Business Analyst, Commonwealth Bank Australia

"Michelle is a really engaging tutor, I loved the class. It was so insightful. Life changing isn’t an over statement! The tools Michelle has given me are amazing!"

Konrad Whiting

IT Program Manager, Commonwealth Bank Australia

“I loved the structure and the Persuasion Blueprint. I will use as much as I can - the Persuasion Blueprint in particular.”

Nick Iorio

Manager Architecture & Technology, Data Platforms, Data Intelligence & Analytics Group, Westpac

“This was a great session! Thank you so much for this eye-opening masterclass. Most of us converse regularly, however our clarity of thought around presentations was lacking. I loved how the training was structured; it was brilliant! Warwick gave us time to absorb the theory and then put it into action. The Persuasion Blueprint is Gold! I will be using it in all my conversations (both personal and professional) as this will vastly outnumber the number of presentations in my current role. There were so many small valuable nuggets. Success loves preparation so this is where I will start."

Prashanth Kumar

Sr Systems Specialist – Business Banking Data Intelligence and Analytics, Data Platforms, Chief Operating Office Division, Westpac

"All the 4 sessions were fantastic, very engaging, clear and concise. Thanks a lot Michelle. Your passion and dedication is beyond words. Thank you for assisting and guiding me through the sessions. I will use the Persuasion Blueprint (this is a lifesaver blueprint when it comes to presentation). Thank you.”

Jagatha Vaidyanathan

Manager Business Analysis, Commonwealth Bank of Australia

“I loved everything about this masterclass. It was thorough and addressed every aspect of the interaction between the presenter and the audience. I will use the Persuasion Blueprint for my presentations. It was a brilliant course."

Lukshan Kathriarachchi

Senior Manager – Development Operations, Data Platforms, Data Intelligence & Analytics Group, Westpac

“I loved this masterclass and the fact it is very hands-on. Everyone has the opportunity to apply the techniques. It sure has helped me in my next presentation coming up. I love the comprehensive Q&A technique which has a couple of techniques I can also apply to other areas of day to day conversations. Thank you for your wonderful sessions!”

Max Chen

Manager – Distribution Analytics, Data Platforms, Customer Services & Technology

“Warwick is AWESOME. I loved applying knowledge through presentations and refining my presentation. The feedback was amazing and made me feel more confident.”

Nilambari Dalvi

Organisational Change Manager, CBA

"I have a new found confidence! I loved the pace of coaching over the 4 sessions, introducing things gradually and based on direct feedback from presentations that had been given. I also loved the opportunity to present and display the learnings back during the class and the workbook to complete as we went along, and the overall positivity and energised vibe Michelle brought to every session."

Tom Miller

Data Engineer, Operations I&A, Data Intelligence & Analytics Group, Data Platforms, COO, Westpac

"I loved your energy and openness to provide feedback on content we were producing. I will use all of it! 4Mat is a great method that I have never heard of in the past and will be super useful for all presentations, regardless of virtual or face to face.”

Adam De Luca

Claims Operations Manager, Gallagher Bassett

“Best training I have ever done in my career. I loved the framework and structure. It’s fun, engaging, and practical. I will literally use everything – extremely valuable!”

Carl Wicklund

Senior Portfolio Manager, CBA

“I loved the framework to structure the presentation, gestures, do’s and don’ts of presenting. I will apply in my emails, daily interactions and during presentations with my boss."

Naresh Kumar

Engineering Manager, CBA

“I loved the excellent and useful content. It’s practical. Michelle was funny and encouraging. I will use the Persuasion Blueprint."

Jacqueline Cheung

Risk Manager, CBA

"Highly interactive and practical class that walks you through a blueprint for developing persuasive presentations. I love the fact that you leave with a script and so many resources to continue to build great presentations. Across the sessions I learnt lots of easy-to-implement tips and gained confidence. I will continue to use the Persuasion Blueprint and 4Mat, ensure I cater presentations to varying audience members, and that I restructure my meetings to take control of the message. I am much more confident about how my presentations land with the audience, thank you. It was a very valuable course and I look forward to continuing to learn from you."

Zenna Nixon

Service Quality Manager, Operations I&A, Data Intelligence & Analytics Group, Data Platforms, COO, Westpac

"Warwick, thank you for your time over the last 2 days. I really enjoyed it and got a lot out of it. I loved learning the Persuasion Blueprint and structure of a presentation, as well as the Q&A format. I will use all of what I learned, especially the 4Mat. Taking time to put up a mind map of my thoughts will really be beneficial.”

Neil Conway

Business Analyst, CBA

“I loved the techniques, engagement, extended help, encouragement, and unlimited resources. I will use the techniques, unlimited resources, and contacts."

Remya Ramanathan

Senior Analyst, Data Management Services, Westpac

“I loved the great engagement of the audience and real life application of knowledge."

Irina Sviridova

Senior IT Project Manager, CBA

“Warwick had lots of energy to keep the momentum and learning on track, both during the masterclass and creating a buzz via the communications throughout. The Persuasion Blueprint is great. I'm interested in Sensory Based Language and how to make a presentation as inclusive as possible (or more targeted when the audience is understood). Thanks for your time and effort over the last few weeks. I’ve really enjoyed the challenge.”

Brendon Clark

Senior Manager, Analytics Transformation – Operations Information & Analytics, Data Platforms, Customers Services & Technology, Westpac

"Warwick, thanks for an amazing two days! What did I love about the masterclass? I loved you Warwick. You were down to earth, engaging, energetic and inclusive. I absolutely loved the interactions with the other attendees, breakout rooms and presenting task at the end. The course structure was great, and the content was amazing. I loved the Persuasion Blueprint and will use that going forward. I have to create presentations regularly. Some presentations would not completely suit the Persuasion Blueprint; however, By the way, I HATE presenting, but I was actually excited to present today because of YOU and this course. Thanks again for the last two days, they have been amazing. My brain needs a rest now.”

Rae Waterhouse

Organisational Change Manager, CBA

“Warwick, thanks so much for the presentation masterclass. I learned a lot and can say that I now have better ways of communicating and presenting than I did before I started this masterclass. I loved having a structure to prepare for presentations, the practical training in the concepts taught, and the live feedback and improvisation opportunities."

Sourabh Nigam

Lead Analyst, C&TB LOB – A&A, L&E and Process Intelligence Village, DI&AG – Data Platforms, Customer Services & Technology, Westpac

"Thanks for taking the training. Greatly appreciated. I loved the 4Mat process and the need to address all four questions during the presentation. I also loved the power of ‘because’. I will use the Persuasion Blueprint going forward because it is such a simple yet very effective planning template.”

Will Miliauskas

Position, NCommercial Manager, Gallagher Bassettame of Company

“I really enjoyed the two-day session. I feel very fortunate to be selected to attend this masterclass. I loved learning about the 4MAT model. It provides a clear framework for not only presentations, but any form of communication e.g., email, presentation, Q&A sessions. Very useful. The Persuasion Blueprint is an absolute cheat sheet for how to present persuasively. I will be using this all the time – starting Monday! Michelle was very engaging the entire time! Which is hard with a bunch of bankers! There was so much energy, which was contagious and made learning fun and easy. Michelle’s experience was evident in the way that questions were answered, and concepts explained in clear English language. I could see that Michelle practices what she preaches by using the same 4MAT method when presenting to the group. Also, the administrative side of things was impeccable – I received the pack well before the start date, the personal note was a lovely touch. Email contact has been amazing to keep me informed leading up to the course. Thank you very much for your time and dedication these last two days. I will be recommending to my team that they sign up for this program when it is next available.”

Andrew Harvey

Manager, Commercial Lending Product, Business Banking, CBA

"It was great to hear from Michelle today! I learnt so much and gained some lifelong skills. I loved the practical application of the learnings and the easy to follow framework to develop a persuasive presentation. The real-time feedback from Michelle was invaluable. Thank you so much!”

Sasha Savian comments on Michelle Bowden's Persuasive Presentation Skills training

Sasha Saviane

Branch Manager, Gallagher Bassett

"Thank you - I enjoyed the pace of the workshop, moving through the structuring of an effective presentation, and the addition of the breakout rooms which allowed for collaboration in an online environment.”

Stuart Barlow

Commercial Manager, Gallagher Bassett

“I loved the structure, content, and techniques. This content is excellent. It is important to note that our leaders must also apply it so that it is easier for us to use what we have learnt. I will use everything, particularly the Persuasion Blueprint!”

Anjali Sharma

Portfolio Manager, Payment Sanctions Technology, CBA

“I loved the engaging facilitator. We were able to unlearn the traditional way of presenting! I also loved the real feedback, simple and practical techniques. However bad you think you are at presentations, you are definitely going to get better for the good."

Gayathiri Raju

Service Integration Manager, Westpac

“Warwick, thanks so much for the last few days – it’s been great! I loved the personalised feedback for future presentations, the great interactive session with real world examples and tactics, the great insights and techniques which are actually useful. It was also engaging and entertaining - Warwick was great! Thanks so much!”

Vivienne Rontziokos

National Manager Smart Health Partnerships, CBA

“I loved that the masterclass was informative. I loved the chance to practice and the feedback given to all classmates."

Michael Ng

Senior IT Business Analyst/Data Analyst, Westpac

“I loved the content and success mantra to be confident in everyday life when dealing with people. I will use every technique."

Nithin Konerisurendraguptha

Solution Engineer Lead, Westpac

“Game changer in the way we think about convincing people. Practical exposure on important techniques like rapport, 4Mat, motivation and multiple other secrets.”

Abiuda Evuri

Data Product Owner Lead, Westpac

"I love that I now feel a lot more comfortable with speaking in front of a group by using the Persuasion Blueprint. Having a structure to follow really helps with the nerves. I will use the Persuasion Blueprint and all of the tips provided throughout the masterclass."

Kara Merillo

Lead Management Information Specialist, Operations I&A, Data Intelligence & Analytics Group, Data Platforms, COO, Westpac

“Warwick thank you for generously sharing your knowledge, it was a great 2 days! I loved how engaging you were and the boundaries you set, (even before the session) really set expectations and I think the group was engaged because of it. I love that I now have a toolbox to refer to which gives me sooooo much confidence to present next, in fact I can’t wait for my next presentation. I will definitely analyse my audience and objections – this is going to help me adapt my presentations to be more effective. I will definitely use the Persuasion Blueprint for every presentation and even for 1:1 conversations with key stakeholders, both internally and externally. Thanks again, I really enjoyed this learning experience.”

Simone Kenmore

Executive Manager, Indigenous Business Banking, CBA

“I loved techniques and the practical implementation on day 2. I loved the energy and learning ‘what not to say’. Thank you for the excellent resources that can be referenced after the masterclass. I loved the engagement and most importantly that Michelle used real life scenarios to explain the techniques."

Ravish Anand

Senior Product Owner – Chapter Lead, CBA

“Warwick thanks so much for the incredible, insightful class. I’ve learned a lot and no doubt will benefit from it immensely for all my future presentations. I loved having learned a presentation framework that is used by the best speakers in the world. I also loved the interactive nature and numerous hands-on opportunities to practice the framework and techniques throughout the class. I will use the Persuasion Blueprint in all my future presentations and employ the techniques within the framework in emails and conversations with others. Thank you."

Aaron Wang

Program Manager, CBA

“I loved the structure and the format of the Persuasion Blueprint. Thanks."

Kuldeep Vijaykumar

Program Manager, CBA

“Warwick thanks again for the amazing 2-day masterclass! I loved the Persuasion Blueprint structure that is easy to use and implement in meetings and presentations. I also loved the way Warwick kept the class engaged and motivated."

Puja Patel

Senior Manager CommSec Compliance, CBA

“Warwick is an energising, amazing, convincing, interesting, knowledgeable, charismatic, and legendary speaker/trainer. I have learnt how to strategically structure the presentation for various contexts with all the techniques and phrases the masterclass taught. The mousepad and book offered by the team provides useful tips to improve not just my presentation, but also day-to-day business communication. The class is highly interactive, and the size of the class is appropriate so every participant gets lots of opportunities to practice and voice their ideas. In addition to polishing my presentation skills, I also learnt how to give feedback, which in my perspective, it’s equally important as presenting is to create meaningful conversation and emotional connection with others - that’s an extra take-away that I would like to highlight. Thanks Michelle, Warwick and the administration team for everything prepared for this masterclass.”

Wendy Chan

Management Information Specialist – Operations I&A, Data Intelligence & Analytics Group, Data Platforms, Customer Services & Technology, Westpac

“Warwick, thank you so much for the last few days – I thoroughly enjoyed the sessions and got so much out of it! What I loved about this masterclass was learning really practical frameworks for presenting (i.e., 4MAT) and the Persuasion Blueprint overlay which can be used in any communication medium. I loved learning from my peers in a safe space, and the energy you brought to facilitation! I also really appreciated that we were completing the blueprint throughout the day – which meant that our ‘homework’ activity was much easier as we’d done the thinking through the day! I found this really cementing my understanding of what we were doing. I will use the 4MAT for sure! Also the audience analysis and 2nd person perspective when bringing together slides. Using slides to support a message. It sounds silly, but I’d never thought about audience left / right before, so that was a good nugget. A lightbulb moment was to just put all of the ‘stuff’ in the appendices and just keep the message simple. Thank you again Warwick! I really did find this workshop valuable and I plan on doing lots of practice with 4Mat."

Jason Stubbs

Product Manager, CBA

“Warwick, THANK YOU for two great days of learning and experiencing great presentation skills . I really enjoyed it! I loved the simple checklist of 13 items to cover for any presentation (Persuasion Blueprint). The energy that you conducted the virtual class was outstanding - not once did I feel tired or uninterested! The very useful 4MAT that helps us construct the structure and context for an effective presentation and the ice-breaking and rapport techniques as it is critical to build trust and engagement up front. Thank you very much for sharing your experiences and encouragement.”

Roland Oo

Enterprise Architect (Technology), CBA

"It was a pleasure to participate today! I loved the Persuasion Blueprint and that I now have a template to work from, and the icebreaker! I will use everything and be a more effective and confident presenter with the skills I’ve learned today.”

Emily Innes

P&C Business Partner, Gallagher Bassett

"Warwick 'the man' has vast experience, a depth of knowledge and great expertise. I loved applying the theory to practice with the actual presentations bringing all the learning together. The collective feedback from the group meant we could learn from everyone’s presentations. The Persuasion Blueprint is ‘gold’. It really crystallises the thinking and story. Warwick and Michelle, thank you for a great positive. I particularly enjoyed the presentations and the journey we continue to embark upon. The Force Awakens!”

Tony Megale

Senior Manager, Data intelligence & Analytics Group, Data Platforms, Customer Services & Technology, Westpac

“I loved the Persuasion Blueprint, 4Mat, icebreaker, customised activity, POO, and engaging activities. I will use this in my day to day work and in my personal life."

Evie Wong

Senior Analyst, Westpac

“Firstly, what an incredible masterclass. I actually don’t have a word that can describe how much I enjoyed this course (even after the initial fear and anxiety of presenting and participating). Warwick's encouragement and support during the two days was amazing and I have certainly flown away an eagle! The engagement of the group was essential and made it so enjoyable even though there was so much content to learn and take in. The structure of the program was brilliant and at the end I could clearly see why and how we learnt each step in the process. None of this would have happened without you Warwick. Your energy, enthusiasm, guidance and encouragement were the keys to this amazing course. I sincerely hope we cross paths again in the future.”

Leigh Dawson

State Manager, CBA

“Warwick, thank you again for the amazing two days. I loved everything about it! The presenter, the materials provided for the course, the Persuasion Blueprint, the breakout sessions, the examples and information provided on the analysis, design and delivery, tips on rapport, current state to future state, leading statement, pace, icebreaker etc. I look forward to using all the tips and the 4Mat/Persuasion Blueprint, especially the 4Mat for my emails and presentations. Thanks again."

Menaka Thuraisingham

Principle Business Analyst/Chapter Lead, CBA

“I loved the clear way that Michelle introduced each concept with a story or a picture and reinforced each step by getting us to practice each step and then put everything together with positive and constructive feedback. I will use all of it!”

Nerida Lawrence

Executive Manager – Business Optimisation, Westpac

“I really liked the structure of the masterclass, Michelle's energy, attitude, and the way she communicated the material. Handout materials are great and very useful. Overall, I found the course very useful and full of ideas that I can implement in my future presentations. I admire Michelle's ability to grab audience attention and to keep their focus even via Zoom.”

Elena Perchenko

Senior Technical Business Analyst, CBA

“I loved learning alongside colleagues in a space where we can all be vulnerable. It was great learning new techniques and I know that it will help reduce my nervousness, maintain the skills I already have and improve my presentations in the future (Ha! See what I did there?). My favourite part was getting to present and getting raw feedback from Warwick and colleagues which I know I’ll be able to make note of not to do in the future. The thing I will use the most is the Persuasion Blueprint! It’s a new and fantastic way that will help me form my presentations. I also will definitely remember the POO framework and how to answer questions like an expert. Thanks again."

Nina Kim

Senior Marketing Manager, Consumer Finance, CBA

"I loved that the icebreaker is something that you can use to link to your leading statement.”

Guy Williamson

Head of Performance Management & Workforce Planning, Gallagher Bassett

“I loved the structure, interactivity and Michelle!”

Surya Gollavilli Innes

Service Train Lead (GM-3), Westpac

“I loved learning the structure and new techniques, and understanding the science behind presenting.”

Alex Bloomfield

Relationship Executive, CBA

"Thank you for today, what a great course! What I loved was your energy, your quirkiness – honestly the time flew by. I will try and utilise it all… the icebreaker was a light bulb…as was using Storyboarding to form a presentation.”

Kelly Bassett

Head of Organisational Development, Gallagher Bassett

“I loved the structure provided - with really practical examples. Very relevant in our work lives. Not just presenting, techniques could be used elsewhere. I enjoyed seeing others present as well as doing it myself. I will use the 4Mat template, Persuasion Blueprint, and ‘what not to say’."

Kah-Wai Wong

Senior Product Owner, CBA

"Thank you so much for the session. It was very useful for my future presentations. I really enjoyed the session and learned a lot. I will be using the 4Mat and the Persuasion Blueprint in all my presentations going forward.”

Prasad Filiex

Commercial Manager, Gallagher Bassett

”I loved how the masterclass was very interactive, despite being a virtual workshop. Warwick kept us engaged and present throughout. It was a great balance of theory and application, and an opportunity to practice feeling comfortable as we go. There was a great use of activities and break out rooms.”

Jessica Kam

Marketing Manager, Consumer Finance, CBA

"Thanks for spending the day with us Michelle! I loved your passion and your real time feedback. All the practical ‘stuff’ (e.g. Persuasion Blueprint template; going through each step and applying it to a real presentation; everything!) From an OD perspective, I loved that everyone in the group will have taken something they can put into practice. Taking notes/writing examples throughout helped me learn and remember.”

Suzi McIntosh

Organisational Development Specialist, Gallagher Bassett

"The Purpose statement is something I liked, and will use that and the Leading Statement. Thank you for your time today.”

Tanith Jones

Head of People Operations, Gallagher Bassett

“Warwick, thank you for your time over the past couple of weeks. I really appreciate your help. I loved the techniques and format for persuasive presenting such as the call to action, 4Mat and the Persuasion Blueprint. I will definitely use them when I catch up with stakeholders and also in my emails.”

Jessica Chen

Senior Conduct Risk Analyst, Conduct Risk Analytics, Data Platforms, Customer Services & Technology, Westpac

"I loved that the masterclass was engaging. Michelle is energetic and knowledgeable. She taught us the structure of the Persuasion Blueprint which is easy to follow. The masterclass is practical and makes sense. I will use this learning in presentations and work meetings.”

Sophia Ye comments on Michelle Bowden's Persuasive Presentation Skills training

Sophia He

Head of Data Platforms, Run, Westpac

“I loved the effective use of 2 days to convey all the critical content and develop the skills required to make persuasive presentations."

Vijay Richard

Chief Platform Engineer, Data Platforms, Westpac

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