Category: Sales, persuasion and influence

Common Presentation Mistakes

Remember people’s names!

One of the things people comment to me about a lot is how impressed they are that I remember people’s names. They ask me, “how do you do that?” Then they say, “I’m terrible with names!” When people admit to me that they are terrible

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Presentation Skills Tips

7 steps for powering up your persuasion

When was the last time you had to persuade someone? Was it today when your children forgot to make their beds or needed to do their homework? Maybe you needed to ask your manager for something, or resolve a problem with a service provider? Maybe

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Common Presentation Mistakes

What NOT to do: Moth to a flame

When an audience member asks you a question from the floor, be careful for what’s known as the moth to a flame syndrome. This is where you hone in on the person who asked the question and exclude everybody else, which breaks rapport with the

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Sales, persuasion and influence

What NOT to do: Don’t Oversell

Often when persuading we fall into the habit of telling our client or colleague absolutely ALL the benefits of our products, services or our great idea.  It’s a natural result of being passionate about our offering and being pumped and wanting to help people. The problem with

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persuasion
Sales, persuasion and influence

Speak Up and Influence People

Speak Up and Influence People  – 89% of executives admit to daydreaming during important meetings and conversations.  – 75% of people say they believe they would gain greater respect for their knowledge and expertise if they were better communicators.  – and sadly only 28% of

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the art of persuasion
Sales, persuasion and influence

30 things everyone needs to know when persuading at work

(from Michelle Bowden’s workshop for MPA September 12th, 2019) We persuade and influence our family members, friends, clients, colleagues and managers every day of our life. Our days and filled with negotiating, finding compromise, updating, advising, selling, influencing and persuading. Most people forget that we

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