https://vimeo.com/428031778 When an audience member asks you a question from the floor, be careful for what’s known as the moth to a flame syndrome. This is where you hone in on the person who asked the question and exclude everybody else, which breaks rapport with
Often when persuading we fall into the habit of telling our client or colleague absolutely ALL the benefits of our products, services or our great idea. It’s a natural result of being passionate about our offering and being pumped and wanting to help people. The problem
You may know that I am the creator of the Persuasion Smart Profile™. It’s a psychometric assessment tool that reports on your persuasive strengths and weaknesses at work. Assess yourself here. One of the approaches you can use when persuading others is called The Connector. The
On a quest to empower leaders and brands to attract attention and amplify their online influence Kirryn Zerna draws on over 15+ years helping corporate, govt & small businesses as a keynote speaker, trainer and author of The Stand Out Effect. Her highly visual and
Why is credibility important? If you look at many of the persuasive people in your own life; from impressive relatives or friends to a past remarkable manager, to powerful leaders in history such as John F. Kennedy or the Dalai Lama, you’ll note that they
As the CEO and Founder of Dental Phone Excellence and Call Tracking Excellence, Jayne strives to help practices convert more calls into appointments, reduce cancelled appointments and help nurture effective patient communication that will result in increased profitability for your practice. Jayne attended Michelle’s
As a professional speaker, Daniel is a leading expert on developing Strategic Empathy to drive purposeful performance. He is the #1 authority on how leaders can build the commitment and trust to ensure they are actually a leader worth following. Download your copy of this
When I tell people that I’m friends with Siri they laugh. They think I’m joking. Actually I really am friends with Siri! Karen Jacobsen is the Australian voice of Siri. Known as The GPS Girl Karen is a highly sought after professional speaker who will
Kellie Dunn has worked in the Community Services, Mental Health and Crisis Support sector for over 20 years in various NGO’s across Australia. Kellie is currently the Australasian Learning & Development Manager at the Australasian Housing Institute. She also runs her own sport mindset/performance coaching
Ros Weadman is an award-winning authority on brand communication and reputation with 35+ years of experience. Her passion and strength is articulating what brands stand for, then transforming their brand story, value proposition and communications from dull and detached, to energised and engaging. Ros is
There are a whole lot of little things that we shouldn’t say when we’re communicating functionally with our colleagues at work. I’m Michelle Bowden. I’m an authority on presenting in business and welcome to What Not to Do, a segment designed to eliminate all of
There are a whole heap of things that we shouldn’t say or write when we’re communicating in business. I’m Michelle Bowden. I’m an authority on persuasive presenting in business, and welcome to What Not To Do. This is a video series designed to help you