https://vimeo.com/428031778 When an audience member asks you a question from the floor, be careful for what’s known as the moth to a flame syndrome. This is where you hone in on the person who asked the question and exclude everybody else, which breaks rapport with
https://vimeo.com/425834749 Often when persuading we fall into the habit of telling our client or colleague absolutely ALL the benefits of our products, services or our great idea. It’s a natural result of being passionate about our offering and being pumped and wanting to help people. The problem
I’m often asked about the difference between persuasion and manipulation. It’s an important question and one I’ve been responding to and refining my thinking on for decades. Whilst some will say, it’s just semantics, I personally agree that it’s important to understand the difference and
Heidi Dening has made it her mission to empower as many people as she can to find the courage to strengthen their resilience and embrace self-leadership strategies so they can overcome adversity and rise out of tough times stronger than ever. Heidi’s training and development
There are a couple of words that we should never say when were managing conflict or objections in our business meetings. These words are ‘but’ and ‘however’. So, why shouldn’t you say ‘but’ or ‘however’? Watch the video to find out! © Michelle Bowden 2020.
Julie Garland McLellan advises boards and directors on how to maximise board impact and drive legacy-building company transformations. She has served on boards in the commercial, not-for-profit, and government-owned sectors, including chairing a listed company through a turnaround. She also has recognised qualifications in governance
Don’t present with a ‘cold’ voice. Often we run into meetings first thing in the morning without thinking too much about how our voice will sound when we have to speak up and influence others. After all, you are busy and in my experience, most
You’re sitting in a meeting listening to everyone discuss an important matter and then the worst thing happens, a senior leader in your Executive Leadership Team turns to you and says, (insert your name here) “what do you think?” Everyone in the meeting stops, turns
1. We persuade and influence our family members, friends, clients, colleagues and managers every day of our life. Our days and filled with negotiating, finding compromise, updating, advising, selling, influencing and persuading. 2. Most people forget that we are actually influencing people all the
This month we have 3 copies of ‘Create your own book in in less than 60 minutes’ written by Dyan Burgess to give away! Dyan Burgess is passionate about helping entrepreneurs select, organise and take care of their diverse, accomplished and valuable experiences into
Isaac Kuruvilla is the Head of Investments at Sydney Diocesan Services. He helps charities to achieve their long term financial goals without compromising ethical beliefs. He is very passionate about volunteer work (magic and balloon twisting) through the Starlight Foundation which brightens the
When you’re sitting in a meeting you know you’re way more likely to switch off or sleep when the presenter turns off the lights so that you can see their slides more clearly. Watch this 60 second video to learn what you should do instead