https://vimeo.com/428031778 When an audience member asks you a question from the floor, be careful for what’s known as the moth to a flame syndrome. This is where you hone in on the person who asked the question and exclude everybody else, which breaks rapport with
Often when persuading we fall into the habit of telling our client or colleague absolutely ALL the benefits of our products, services or our great idea. It’s a natural result of being passionate about our offering and being pumped and wanting to help people. The problem
Andrew is involved in leading teams across professional and voluntary roles that are responsible for safety and performance, communication is a key part of his role. Professionally he leads a Management team that is responsible for business performance through sales performance, customer engagement & brand
We are unlikely to give people feedback I’ve been teaching persuasion for over 2 decades. When I’m teaching my persuasive techniques, people often feel very comfortable telling me all about their experiences with people who were a ‘turn off’ during the persuasion process: managers, staff,
Breaking the Gender Code: How women can use what they already have to get what they actually want Danielle Dobson – ABOUT Danielle is on a mission to bring more gender balance to leadership, workplaces, families and society by breaking the Gender Code. A Consultant,
If I were to ask you to name the most charismatic person or character you can think of, who might it be and why? Might it be a fictional character such as James Bond? Or perhaps a celebrity such as Oprah or Chris Hemsworth? Or
Here are 5 tips from Daniel Murray on how to increase trust and understanding in the modern workplace. Click the link below to access his free eBook! Click here
Sally is an Assistant Brand Manager at SouthTrade International and has previously worked in hospitality marketing in Sydney. Currently her role involves new product development processes as well as brand identity, look and feel, amplification and activity planning. Achieving buy-in from the team around her
Why is rapport important? Many of us want people to like and trust us. If this important to you, you probably do what you can to be likeable and to be there for people. It might even be natural for you to build rapport with
You may know that I am the creator of the Persuasion Smart Profile™. It’s a psychometric assessment tool that reports on your persuasive strengths and weaknesses at work. Assess yourself here. One of the approaches you can use when persuading others is called The Connector. The
On a quest to empower leaders and brands to attract attention and amplify their online influence Kirryn Zerna draws on over 15+ years helping corporate, govt & small businesses as a keynote speaker, trainer and author of The Stand Out Effect. Her highly visual and
Why is credibility important? If you look at many of the persuasive people in your own life; from impressive relatives or friends to a past remarkable manager, to powerful leaders in history such as John F. Kennedy or the Dalai Lama, you’ll note that they