https://vimeo.com/428031778 When an audience member asks you a question from the floor, be careful for what’s known as the moth to a flame syndrome. This is where you hone in on the person who asked the question and exclude everybody else, which breaks rapport with
Often when persuading we fall into the habit of telling our client or colleague absolutely ALL the benefits of our products, services or our great idea. It’s a natural result of being passionate about our offering and being pumped and wanting to help people. The problem
Here are 5 tips from Daniel Murray on how to increase trust and understanding in the modern workplace. Click the link below to access his free eBook! Click here
Sally is an Assistant Brand Manager at SouthTrade International and has previously worked in hospitality marketing in Sydney. Currently her role involves new product development processes as well as brand identity, look and feel, amplification and activity planning. Achieving buy-in from the team around her
Why is rapport important? Many of us want people to like and trust us. If this important to you, you probably do what you can to be likeable and to be there for people. It might even be natural for you to build rapport with
You may know that I am the creator of the Persuasion Smart Profile™. It’s a psychometric assessment tool that reports on your persuasive strengths and weaknesses at work. Assess yourself here. One of the approaches you can use when persuading others is called The Connector. The
On a quest to empower leaders and brands to attract attention and amplify their online influence Kirryn Zerna draws on over 15+ years helping corporate, govt & small businesses as a keynote speaker, trainer and author of The Stand Out Effect. Her highly visual and
Why is credibility important? If you look at many of the persuasive people in your own life; from impressive relatives or friends to a past remarkable manager, to powerful leaders in history such as John F. Kennedy or the Dalai Lama, you’ll note that they
As the CEO and Founder of Dental Phone Excellence and Call Tracking Excellence, Jayne strives to help practices convert more calls into appointments, reduce cancelled appointments and help nurture effective patient communication that will result in increased profitability for your practice. Jayne attended Michelle’s
As a professional speaker, Daniel is a leading expert on developing Strategic Empathy to drive purposeful performance. He is the #1 authority on how leaders can build the commitment and trust to ensure they are actually a leader worth following. Download your copy of this
When I tell people that I’m friends with Siri they laugh. They think I’m joking. Actually I really am friends with Siri! Karen Jacobsen is the Australian voice of Siri. Known as The GPS Girl Karen is a highly sought after professional speaker who will
Kellie Dunn has worked in the Community Services, Mental Health and Crisis Support sector for over 20 years in various NGO’s across Australia. Kellie is currently the Australasian Learning & Development Manager at the Australasian Housing Institute. She also runs her own sport mindset/performance coaching